Windows 10: Windows 11 pro does not recognise HP Envy 5640 after upgrade from W10

Since I have upgrade from W10 to W11, I have been unable to use my HP Envy 5640 Printer / Scanner either via USB or Wireless Network.My other printer, a Samsung ML2165W works perfectly.My network is built around a Sky SR203 broadband wireless router; the Printers are on 2.4G Wireless, the PC's are on wired Gb ethernet. The 2.4G & 5G wireless networks are on separate SSID's and all appear to be working fine. Both IPV4 and IPV6 are active.The PC's and printers have static IP's V4 assigned. A second W10 machine I have can access the printer perfectly - the only real difference between the t

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HP ENVY 5640 not recognised via USB

If you have the HP installation disk you insert that and follow the prompts and plug the printer in when it says to do.

Otherwise you visit HP support to install full feature software for your model and again follow the prompts

https://support.hp.com/gb-en/drivers/selfservice/hp-envy-5640-e-all-in-one-printer-series/6583033

 

HP ENVY 5640 not recognised via USB

I just bought a new desktop with Win11 operating system. My HP ENVY 5640 series printer is not recognized as being plugged in via USB. I have loaded the program disc and the scanning software will not load. I went to the HP website and downloaded their drivers. Now I have the window for scanning which I thought had solved everything. But.. The screen for printing opens, I click the print button and the computer shows me the printer is there, (the only one on the system) but it cannot be found/printed to. I have tried other USB ports and still get the same result. Has anyone had a similar or the same problem? Any suggestion will help, other than buy a new printer.

 

HP Envy 5640

Hi

anyone got any advise for me as I can't get my HP Envy 5640 printer to work.It's set as default printer and it will print test sheets etc but won't let me print documents.I've down loaded the drivers and when setting up it says internet connection lost,I've
tried deleting and re installing printer several times but always end up with same problems

cheers

Paul