Windows 10: Windows 11 Pro upgrade charged twice

Hi,I've upgraded my system from Windows 11 Home to Pro. However when I went to go purchase this upgrade through the store it didn't prompt me to install until I purchased it a second time. There are 2 charges on that card and my attempts to contact someone for a refund through my Order History haven't worked. When a new chat window is opened in chrome the page appears blank, and if I try to open a support request in Bing I get a message that I don't own the support request. Is there any way I can speak with a customer service representative to receive a refund for the pro upgrade I'm not using

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Windows 11 Pro upgrade charged twice

Dear William,

I've tried reproducing the issue on my end, and everything seems to be working fine. Please follow the steps below to get assistance:

- Go to the given link

Link: Contact - Microsoft Support

- Enter the subject of your issue in the "We're here to help" section. For example, "Windows 11 Pro upgrade charged twice."

- Choose "Windows 11" from the options provided.

- At the bottom of the screen, select "Sign in to contact support."

- In the "Tell us a little more about your problem" window, choose the product "Windows" and confirm.

- Select the support option "Provide your phone number, and a support agent will call you."

- Enter your phone number, and they will call you to assist further.

Warm Regards,

Arif

 

Windows 11 Pro upgrade charged twice

Hi,

I've upgraded my system from Windows 11 Home to Pro. However when I went to go purchase this upgrade through the store it didn't prompt me to install until I purchased it a second time. There are 2 charges on that card and my attempts to contact someone for a refund through my Order History haven't worked. When a new chat window is opened in chrome the page appears blank, and if I try to open a support request in Bing I get a message that I don't own the support request. Is there any way I can speak with a customer service representative to receive a refund for the pro upgrade I'm not using?

 

windows 11 Home to Upgrade 11 pro it will Charges

windows 11 Home to Upgrade 11 pro it will Charges

Same Key Will Activated Or Not ? Or Any Charges