Windows 10: Windows 11 "Reset this PC" option missing

Hello everyone. I have a clean install with reformatting whole drive using Windows 11 pro installation media from Microsoft site. Everything were good, i can use easy recovery environment shift + restart to get their and there was "Reset this PC" option. Then i decided to install Dell SupportAssist OS Recovery cause i have dell notebook, and it was terrible idea. Installation was successful, dell recovery partition was created successful also. But i cant use it. If during boot i select SA OS Recovery, i just see completely blank blue screen for 1 min on forums i read it means dell recov

:)

 

Reset this PC option missing.

In this case, since the Reset this PC option is missing, we suggest that you perform a custom installation in Windows 10 using your USB media. To do this, we recommend that you follow the steps provided
in this
article created by Andre Da Costa . This contains information, including the step-by-step instruction on how to perform a custom installation in Windows 10.

Give us an update with the outcome.

 

Reset this PC option missing.

Reference step 4. The option for "Reset This PC" is missing. That's the problem.

I cannot access windows due to a BSOD with the error "Inaccessible boot device". Got to the RE thru a bootable flash.

Did all the BOOREC commands (BCDrebuild etc etc) ....no luck.

Reset This PC missing complaints all over the web! Can't find any explanations or solutions. Anybody know the reason for this?

 

No "Reset This PC" option

Hi,



Thank you for writing to Microsoft Community Forums.



For better clarity, it would be great if you can help us with the details requested below:

• Where exactly are you looking for the Reset this PC option?
  
• Were you able to successfully clone the drive?
  
• Could you please provide more clarity on, “On original hard disk the WinRE recovery partition was last partition. On new hard disk that partition had moved to first position”?
  
• Were you able to get the Reset this PC option by following the steps mentioned in the article provided by you?
  

If you wish to reset the PC, there are multiple ways to do it. You may want to refer the steps mentioned in the article

Reset or reinstall Windows 10.



However, please reply with the details requested above to help you with the appropriate details.



Regards,

Nikhar Khare

Microsoft Community - Moderator