Windows 10: Windows 11 Settings crshed after click "bluetooth and other device"

Hi there, I have this problem when click the option "bluetooth and other device" in Settings window, the window crashed immediately. system info as below:

:)

 

[Windows 10] Bluetooth not in devices in settings

Hi,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I suggest you to follow the steps below and check if that resolves the issue.

Method 1:

Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press “Windows key + W” and type “troubleshooting”.
• Select “Troubleshooting”.
• Select “View all” on the top left corner.
• Click “Hardware and Devices”.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:

Uninstall and reinstall the Bluetooth driver

I suggest you to try uninstall the Bluetooth
drivers check if it works for you.

Follow the steps to uninstall the Bluetooth
drivers:

• Press “Windows Key + X key” and click “Device Manager”.
• Right-click on the “Bluetooth” device listed and click on ‘Uninstall’.
• Select the option to “delete driver software”.
• “Restart” the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and Bluetooth
drivers.

For more information check the links below:

Why isn't Windows finding my Bluetooth or other wireless device?

Pair a Bluetooth device in Windows

(Applies to Windows 10)

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

I don't have any bluetooth devices but windows turned it on!!

1. I have no bluetooth devices in devices manager.
2,3,4. they all turned off before.

reboot or shutdown doesn't solved it.
i have USB wireless Mouse/Keyborad. i plug it out and use PS/2 but nothing.
i used DISM to repair image.

i tried everything but its not make any changes and windows still showing Bluetooth turned on.
a few days ago it was not even showing Bluetooth in Action Center but i don't understand what happened, no devices added or changed in my PC, no software Installed or Uninstalled, not a single Settings Changed in Windows or BIOS!!!

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist