Windows 10: Windows 11 stopped working and was not shut down properly.

Since upgrading to Windows 11 I've been troubled with periodic crashes and reboots. It's happened twice this morning after a period of a few days with no issues.Critical event log for the latest crash reads:The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2 0x0000000000000099, 0xffffad81e2553178, 0x0000000000000000, 0x0000000000000000. A dump was saved in: C:\WINDOWS\Minidump\021125-8687-01.dmp. Report Id: 8917dbdc-00d0-4436-afde-7196eb6919be.I just ch

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win 10 will not shut down properly

Hi Richard,

Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
information:

• Have you made any recent changes on your computer prior to the issue?
• Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
• If possible, can you send us a screenshot?

Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

• Press Windows key + X and select Settings.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Power
  and click Run the troubleshooter.

We'll keep an eye out for your response.

 

Windows 10 Pro (fully updated) will not shut down properly

Hi Chayan,

I appreciate if you could answer few questions to narrow down to the issue.

• What is the make and model of the computer?
• How exactly are you shutting down the computer? Is it from Start menu?
• Did you try shutting down by pressing and holding the power button?
• Did you make any recent changes to the computer settings?
• Did you plug any external device to the computer?

I would like to inform you that it is bit difficult to pin point on the exact reason behind the issue unless we get the answers for the questions asked above.

As an initial troubleshooting step, I suggest you to press and hold the power button and check if the computer able to shut down completely.

If the issue persist try unplug plug the charger\power cord from the power source and check if the issue persists, this may also arise due to any fault in the power source.

If the above steps doesn’t work, I suggest you to check if the fast startup option is enabled.

• Access control panel by right clicking on the Start menu.
• Choose Power options.
• Select Choose what the power buttons do and check if it is enabled.(Disable it if enabled)

Please let us know if you are able to shut down the system properly after following the above steps. If the issue persists, please reply with the required information. We will be glad to assist.

Thank you.

 

Windows 11 Features Not Working Properly

Hello Windows Community,

I've been experiencing persistent issues with some of the basic features on my Windows 11 laptop. Specifically, the Win+R shortcut and the three-finger tap to open search are not functioning correctly. These features work for about 5 seconds after I restart my laptop, but then they stop working again.

I've tried several troubleshooting steps, including:

1. Restarting the laptop multiple times
   
2. Checking for Windows updates and installing any available updates
   
3. Running the Windows Troubleshooter for keyboard and general system issues
   
4. Performing a system scan using sfc /scannow
   
5. Updating all drivers, especially for the keyboard and touchpad
   
6. Checking and adjusting settings in the Control Panel and Windows Settings
   

Despite these efforts, the problem persists. Has anyone else encountered this issue, and if so, how did you resolve it? Any suggestions or guidance would be greatly appreciated.

Thank you for your assistance.