Windows 10: Windows 11 Update KB5015882 fails with error code 0x8000ffff

Discus and support Windows 11 Update KB5015882 fails with error code 0x8000ffff in Windows 10 Gaming to solve the problem; Second time in a row now with a Windows 11 Update and exactly the same error code of 0x8000ffff. Had the same error code with the previous... Discussion in 'Windows 10 Gaming' started by Siebert9, Jul 23, 2022.

  1. Siebert9 Win User

    Windows 11 Update KB5015882 fails with error code 0x8000ffff


    Second time in a row now with a Windows 11 Update and exactly the same error code of 0x8000ffff. Had the same error code with the previous update.However, this time the issue is affecting both my PCs and both with the same error code.Never had a problem before.Absolutely fed up with this nonsense which has wasted most of the day trying to get the updates to install on my two systems, without success.How do I fix it?

    :)
     
    Siebert9, Jul 23, 2022
    #1

  2. Windows Update Error 0x8000ffff

    I tried all the suggested steps and still got Error 0x8000ffff
     
    DAVIDJFLYNN, Jul 23, 2022
    #2
  3. Windows 7 SP1 Update failes with error code 0x8000ffff

     
    YaseenAli1, Jul 23, 2022
    #3
  4. pcfreak_ Win User

    Windows 11 Update KB5015882 fails with error code 0x8000ffff

    Windows 7 SP1 Update failes with error code 0x8000ffff

    Hello,

    Trying to update Windows 7 with service pack 1 x64 (KB976932) on my notebook fails with error code 0x8000ffff.

    Digging into %windir%\Logs\CBS\CBS.log shows the error in detail:

    Error CBS SPI: (SPCompat::GetBIOSInformation:322)Model property of Win32_ComputerSystem class is not a string hr=0x8000ffff

    Error CBS SPI: (SPCompat::CheckBIOS:374)Failed to get BIOS information hr=0x8000ffff

    Error CBS SPI: (SPCompat:Windows 11 Update KB5015882 fails with error code 0x8000ffff :DriverScan:43)Failed checking BIOS hr=0x8000ffff

    Error CBS SPI: (CSPInstall::CompatibilityApplicabilityScan:1415)Failed to perform driver scan hr=0x8000ffff

    Info CBS SPI: Ending Compatibility\Applicability scan

    Error CBS SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x8000ffff

    Error CBS SPI: (wmain:1105)Failed to perform SP installation hr=0x8000ffff

    Looking into Win32_ComputerSystem (Win32_ComputerSystem class - Win32 apps | Microsoft Docs) shows how the property Model is retrieved. I checked all the SMBIOS values with dmidecode. Here is an extract for type 1:

    Handle 0x0001, DMI type 1, 27 bytes

    System Information

    Manufacturer: Not Specified

    Product Name: Not Specified

    Version: 1.06A

    Serial Number: Not Specified

    UUID: Not Settable

    Wake-up Type: Power Switch

    SKU Number: N/A

    Family: A30

    The needed values are not provided. I do not see a reason to abort the setup because of this. How can I force the setup to ignore these missing fields?

    Best regards.
     
    pcfreak_, Jul 23, 2022
    #4
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Windows 11 Update KB5015882 fails with error code 0x8000ffff

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