Windows 10: Windows 1809 not showing Account's profile picture anywhere

Discus and support Windows 1809 not showing Account's profile picture anywhere in User Accounts and Family Safety to solve the problem; After the 1809 update, Windows is not showing my Microsoft account's profile picture on the Windows Login screen, in the Start Menu or the Account... Discussion in 'User Accounts and Family Safety' started by JohnnyGui, Dec 1, 2018.

  1. JohnnyGui Win User

    Windows 1809 not showing Account's profile picture anywhere


    After the 1809 update, Windows is not showing my Microsoft account's profile picture on the Windows Login screen, in the Start Menu or the Account Settings.

    I did a clean install of 1809 while I'm disconnected from the internet to prevent unwanted old drivers to be installed. After installation, I connected to the internet and have succesfully logged in with my Microsoft account and confirmed it in the Account Settings.
    On previous Windows 10 versions, this would immediately show me the Microsoft Account's profile picture in all of the above mentioned places, but on 1809 it just won't show up.

    I have tried the following:
    1. Did several reboots as well as cold boots
    2. Went back to a local account and logged in again with my Microsoft Account.
    3. Removed and changed my online Microsoft account's profile picture.
    4. Did an sfc/ scannow without finding any integrity violations.
    5. Ran the Account Troubleshooter


    The option to Sync my Settings is enabled. I have Windows Pro x64.
    It seems that Windows is not connecting properly to my online Microsoft account but not sure why. All the other Microsoft apps such as Mail, Calendar, Weather, News, etc. are showing my profile picture normally.

    What can I do to solve this?

    :)
     
    JohnnyGui, Dec 1, 2018
    #1

  2. Logon Screen Account Picture - Windows 10 Anniversary Upgrade

    Hi Orion,

    Just to clarify, Are you able to view picture in Settings >Accounts?

    If you are unable to view account picture

    I suggest you to try the below steps and check if it helps.

    • Type Settings in the search bar.
    • Click on Accounts and Under Your picture.
    • Click on Browse and set profile picture.
    And check if the issue persist.

    Hope the above information was helpful. If you need further assistance, we will be glad to assist you.
     
    Ashwin V S, Dec 1, 2018
    #2
  3. Profile picture

    Hi Stanislav,

    To better understand the query, please answer the following questions:

    1. When you go to settings > Accounts, does all the three pictures appear as the screenshot above?

    2. Are those pictures previously used account pictures?

    I suggest you to try deleting the old account pictures by following the steps below and check again.

    1. Press Windows key + R to open the run command.

    2. Copy and paste the following command and press enter:

    %appdata%\Microsoft\Windows\AccountPictures

    3. If the old account pictures are listed, delete it and restart the computer

    Let us know the result, we will be glad to help if you need further assistance.
     
    Wungraileng Vashi, Dec 1, 2018
    #3
  4. Pauloxo Win User

    Windows 1809 not showing Account's profile picture anywhere

    Deleting old MS account profile photos

    I found the solution by going to file explorer/search/this PC/account pictures

    thankyou
     
    Pauloxo, Dec 1, 2018
    #4
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Windows 1809 not showing Account's profile picture anywhere

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