Windows 10: Windows 2004 update locked me out of my user profile

When logging in I've used my normal password but Windows gives me one profile (when I have two) and tells me it cannot find user profile! I don't have a password reset disc and from the early days of Win10 and numerous updates have never had this problem.

HELP - where to now?

:)

 

Windows 2004 update locked me out of my user profile

Hi, you're lucky you have 2004 running.. it isn't really ready for general release from what I've seen- we've noted 3 other issues not listed some have experienced. The latest isn't necessarily the best tested or most robust. A good strategy is to wait until at least the first major update is released after the build release, and to check the News item here about it (Known and resolved issues).

A good number of members here are retired...I am, a little early.

- was that the feature update (upgrade) to 2004 or an update of 2004 - if so, which?

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

Windows 2004 update locked me out of my user profile

Thank you for your reply.

It wasn't clear from your original description

that you can't now log in.

You now say that you can't log in

but that you've somehow gained access.

Noting you said

are you in fact experiencing this?
Fix User Profile Service Failed the Sign-in Error in Windows 10

It would help if you could provide a photo and exact text of any messages. You can post images thus: