Windows 10: Windows 7 Enterprise to Windows 10 Education Upgrade - Retain Apps

Attempting to update Windows 7 Enterprise computers to Windows 10 Education (university environment). According to this chart on Microsoft's website, a full upgrade is supported including retaining apps and settings and data:


https://docs.microsoft.com/en-us/windows/deployment/upgrade/windows-10-upgrade-paths


Every attempt so far has the option to retain apps grayed out. I've removed anti-virus software, ensured that the latest Win7 updates are installed, verified that US-en is set up for language, etc.

I see lots of comments that updating to a different edition is not supported, yet the chart clearly shows it is.

What's the secret for making this work?

:)

 

Windows 7 Enterprise to Windows 10 Education Upgrade - Retain Apps

Attempting to update Windows 7 Enterprise computers to Windows 10 Education (university environment). According to this chart on Microsoft's website, a full upgrade is supported including retaining apps and settings and data:

Windows 10 upgrade paths (Windows 10)

Every attempt so far has the option to retain apps grayed out. I've removed anti-virus software, ensured that the latest Win7 updates are installed, verified that US-en is set up for language, etc.

I see lots of comments that updating to a different edition is not supported, yet the chart clearly shows it is.

What's the secret for making this work?

 

Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users

Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users but not Enterprise users

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.