Windows 10: Windows 7 Enterprise to Windows 10 Education Upgrade - Retain Apps

Discus and support Windows 7 Enterprise to Windows 10 Education Upgrade - Retain Apps in Windows 10 Installation and Upgrade to solve the problem; Attempting to update Windows 7 Enterprise computers to Windows 10 Education (university environment). According to this chart on Microsoft's website, a... Discussion in 'Windows 10 Installation and Upgrade' started by JCTN, Oct 7, 2019.

  1. JCTN Win User

    Windows 7 Enterprise to Windows 10 Education Upgrade - Retain Apps


    Attempting to update Windows 7 Enterprise computers to Windows 10 Education (university environment). According to this chart on Microsoft's website, a full upgrade is supported including retaining apps and settings and data:


    https://docs.microsoft.com/en-us/windows/deployment/upgrade/windows-10-upgrade-paths


    Every attempt so far has the option to retain apps grayed out. I've removed anti-virus software, ensured that the latest Win7 updates are installed, verified that US-en is set up for language, etc.

    I see lots of comments that updating to a different edition is not supported, yet the chart clearly shows it is.

    What's the secret for making this work?

    :)
     
    JCTN, Oct 7, 2019
    #1
  2. JCTN Win User

    Windows 7 Enterprise to Windows 10 Education Upgrade - Retain Apps

    Attempting to update Windows 7 Enterprise computers to Windows 10 Education (university environment). According to this chart on Microsoft's website, a full upgrade is supported including retaining apps and settings and data:

    Windows 10 upgrade paths (Windows 10)

    Every attempt so far has the option to retain apps grayed out. I've removed anti-virus software, ensured that the latest Win7 updates are installed, verified that US-en is set up for language, etc.

    I see lots of comments that updating to a different edition is not supported, yet the chart clearly shows it is.

    What's the secret for making this work?
     
  3. Uplink10 Win User
    Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users

    Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users but not Enterprise users
     
    Uplink10, Oct 10, 2019
    #3
  4. Nordic Win User

    Windows 7 Enterprise to Windows 10 Education Upgrade - Retain Apps

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Oct 10, 2019
    #4
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Windows 7 Enterprise to Windows 10 Education Upgrade - Retain Apps

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