Windows 10: Windows 7 to 10 download fail on first restart please help!

Hey all, I need your help to upgrade my windows 7 to 10. but when I do I get this error after the first restart:

Windows 10 upgrade: 0xC1900101 - 0x20017 error,
if this is any help, here is the panther/setupact.log

I'm not sure what I'm looking for in this..

please help me

thank you!

2020-01-02 01:25:42, Info MOUPG *************** SetupHost Logging Begin ***************

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: ModulePath = [C:\$WINDOWS.~BT\Sources]

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: WorkingPath = [C:\$WINDOWS.~BT\Sources]

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: LoggingPath = [C:\$Windows.~BT\Sources\Rollback]

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: MediaPath = []

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: InstallFilePath = []

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: ActionListFilePath = []

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: CmdLine = [/RollbackUser /Media /ClientId Media360 /ReportId bfa3fd25-4359-453a-8279-d6f81c1f0681]

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: Mode = [0xA]

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: Scenario = [0x1]

2020-01-02 01:25:42, Info MOUPG SetupHost::Initialize: Flags = [0x800]

2020-01-02 01:25:42, Info MOUPG SetupHost: Setup build version is: 10.0.18362.474 (19h1_release_svc_prod1.191028-1734)

2020-01-02 01:25:42, Info CONX Host OS version: 6.1.7601.1130 Service Pack 1 (1.0) Platform 0x2, SuiteMask 0x100, ProdType 0x1

2020-01-02 01:25:42, Info CONX Source OS: Host SKU Info: Edition = 'Professional', Edition Type = 'Client', Installation Type = 'Complete', Product Name = 'Windows 7 Professional', Arch = amd64, StationType = Client Workstation, Stage type = Staged Image

2020-01-02 01:25:42, Info MOUPG Host OS License State [ Genuine ]

2020-01-02 01:25:42, Info MOUPG Host OS Architecture [ x64 ]

2020-01-02 01:25:42, Info MOUPG Host OS Language Id [ 1033 ]

2020-01-02 01:25:42, Info MOUPG User UI Language Id [ 1033 ]

2020-01-02 01:25:42, Info MOUPG Host OS Edition [ Professional ]

2020-01-02 01:25:42, Info MOUPG Host OS Version [ 6.1.7601 ]

2020-01-02 01:25:42, Info MOUPG Host OS Build String [ 7601.24540.amd64fre.win7sp1_ldr_escrow.191127-1706 ]

2020-01-02 01:25:42, Info MOUPG SetupHost: Creating setup mutex...

2020-01-02 01:25:42, Info MOUPG SetupHost::InitializeComponents

2020-01-02 01:25:42, Info MOUPG SetupHost: Loading ID: [c7b6e4de-b741-42d8-ac05-16738c9e0bc5] from [C:\$WINDOWS.~BT\Sources\MediaSetupUIMgr.dll]...

2020-01-02 01:25:42, Info MOUPG SetupHost: Loading complete.

2020-01-02 01:25:42, Info MOUPG CInstallUI::Initialize

2020-01-02 01:25:42, Info MOUPG SetupHost: Loading ID: [3d3ad714-f8d8-4c84-ad5f-10938c2f3339] from [C:\$WINDOWS.~BT\Sources\SetupCore.dll]...

2020-01-02 01:25:42, Info MOUPG SetupHost: Loading complete.

2020-01-02 01:25:42, Info MOUPG SetupHost: Loading ID: [c7b6e4de-b741-42d8-ac05-16738c9e0bc5] from [C:\$WINDOWS.~BT\Sources\SetupMgr.dll]...

2020-01-02 01:25:42, Info MOUPG SetupHost: Loading complete.

2020-01-02 01:25:42, Info MOUPG SetupManager::Initialize: WorkingPath = [C:\$WINDOWS.~BT\Sources]

2020-01-02 01:25:42, Info MOUPG SetupManager::Initialize: MediaPath = []

2020-01-02 01:25:42, Info MOUPG SetupManager::Initialize: InstallFilePath = []

2020-01-02 01:25:42, Info MOUPG SetupManager::Initialize: ActionListFilePath = []

2020-01-02 01:25:42, Info MOUPG SetupManager::Initialize: Mode = [0xA]

2020-01-02 01:25:42, Info MOUPG SetupManager::Initialize: Scenario = [0x1]

2020-01-02 01:25:42, Info MOUPG SetupManager::Initialize: Flags = [0x800]

2020-01-02 01:25:42, Info MOUPG SetupManager: Working Directory: [C:\$WINDOWS.~BT\Sources]

2020-01-02 01:25:42, Info MOUPG SetupManager: Local Media Path: [C:\$WINDOWS.~BT]

2020-01-02 01:25:42, Info MOUPG SetupManager: Scratch Path: [C:\$WINDOWS.~BT\Sources\Panther]

2020-01-02 01:25:42, Info MOUPG SetupManager: ESD Download Path: []

2020-01-02 01:25:42, Info MOUPG SetupManager: Media Path: []

2020-01-02 01:25:42, Info MOUPG SetupManager: Drivers Path: [C:\$WINDOWS.~BT\Drivers]

2020-01-02 01:25:42, Info MOUPG SetupManager: LangPacks Path: [C:\$WINDOWS.~BT\LangPacks]

2020-01-02 01:25:42, Info MOUPG SetupCore::Initialize

2020-01-02 01:25:42, Info MOUPG SetupCore::RegisterSetupActions

2020-01-02 01:25:42, Info MOUPG SetupCore: Registered IMAGE_EXIT action

2020-01-02 01:25:42, Info MOUPG DlpMgrInit: WorkingPath = [C:\$WINDOWS.~BT\Sources\Panther], Disposition = [Open], Flags = [0x6], Diagnostics = [Yes], StockRegistrar = [Yes], UserRegistrar = [Yes]

2020-01-02 01:25:42, Info MOUPG SetupManager: Region detected [CA]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [1], Value = [9]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [2], Value = [1]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [4], Value = [10]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [17], Value = [132224199426321096]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [9], Value = [0]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [15], Value = [46a87be8-fc0e-4bad-b27f-b8dd893f1261]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [13], Value = [0]

2020-01-02 01:25:42, Info MOUPG SetupManager: WebSetup data file not found

2020-01-02 01:25:42, Info MOUPG SetupManager: DiagnosticPrompt Disabled via detection.

2020-01-02 01:25:42, Info MOUPG SetupManager: PartitionResize Enabled by default.

2020-01-02 01:25:42, Info MOUPG SetupManager: Target Drive Letter set to [C] via default.

2020-01-02 01:25:42, Info MOUPG SetupManager: DU Channels Flag -> [0x3]

2020-01-02 01:25:42, Info MOUPG SetupManager: DU Categories Flag -> [0x3F]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [16], Value = [0]

2020-01-02 01:25:42, Info MOUPG SetupHost::Execute

2020-01-02 01:25:42, Info MOUPG Setup StudyID was [not found]

2020-01-02 01:25:42, Info MOUPG A previous StudyID was [not restored]

2020-01-02 01:25:42, Info MOUPG SetupManager: Reporting Data - DataId = [22], Value = [0]

2020-01-02 01:25:42, Info MOUPG SetupManager: User Rollback Mode Detected

2020-01-02 01:25:42, Warning MOUPG SetupManager: Error retrieving setup platform result: [0x80070002]

2020-01-02 01:25:42, Info MOUPG SetupHost: Reporting post reboot event -> [0xC1900101, 0x20017]

2020-01-02 01:25:42, Warning MOUPG SetupNotify::ReportEvent - Report ID or Event Reporter not available.

2020-01-02 01:25:42, Info MOUPG SetupHost: Tracing post reboot failure event

2020-01-02 01:25:42, Info MOUPG CSetupDiagnostics: Tracing Data [CUSTOM] -> [WindowsUpdateFailure] -> [Media360][565f71b4-b474-4341-93c3-7198b65809cf][bfa3fd25-4359-453a-8279-d6f81c1f0681][][0x1]

2020-01-02 01:25:42, Info MOUPG CSetupUIManager: Rollback Error [0xC1900101] - Showing rollback message

2020-01-02 01:25:42, Info MOUPG CInstallUI::ShowRollbackMsg: Posted MSG_INSTALLUI_SHOW_ROLLBACK_PAGE

2020-01-02 01:25:42, Info MOUPG CInstallUI::CInstallUIMessageWindow::ShowRollbackPage

2020-01-02 01:25:42, Info MOUPG CInstallUI::ShowRollbackPage

2020-01-02 01:26:29, Info MOUPG CSetupUIManager: Showing exiting Setup

2020-01-02 01:26:29, Info MOUPG CInstallUI::Quit: Posted MSG_INSTALLUI_FORCE_QUIT

2020-01-02 01:26:29, Info MOUPG CInstallUI::CInstallUIMessageWindow::ForceQuit

2020-01-02 01:26:29, Info MOUPG Force ending Message pump

2020-01-02 01:26:29, Info MOUPG CInstallUI::ExitInstance

2020-01-02 01:26:29, Info MOUPG **************** SetupHost Logging End ****************

2020-01-02 01:26:29, Info SP ExecuteCommandFromValue: Command line returned result: 0x00000000

2020-01-02 01:26:29, Info SP Attempting to stop the telemetry

2020-01-02 01:26:29, Info SP Stop telemetry. Process id: 4136

2020-01-02 01:26:29, Info SP Created telemetry file C:\$WINDOWS.~BT\Sources\Panther\RbTel-Merge1.etl successfully.

2020-01-02 01:26:29, Info Copy telemetry file: source folder: C:\$WINDOWS.~BT\Sources\Panther, destination folder: C:\ProgramData\Microsoft\Diagnosis\ETLLogs

2020-01-02 01:26:29, Info Copy etl files: source: C:\$WINDOWS.~BT\Sources\Panther\DlTel-Merge.etl, destination: C:\ProgramData\Microsoft\Diagnosis\ETLLogs\DlTel-Merge.etl

2020-01-02 01:26:29, Info pCopyTelemetryFile: Wrote CV Hkd0Ap+u2k+Iyv73 to ETL C:\ProgramData\Microsoft\Diagnosis\ETLLogs\DlTel-Merge.etl:$ETLUNIQUECVDATA

2020-01-02 01:26:29, Info Copy etl files: source: C:\$WINDOWS.~BT\Sources\Panther\RbTel-Merge.etl, destination: C:\ProgramData\Microsoft\Diagnosis\ETLLogs\RbTel-Merge.etl

2020-01-02 01:26:29, Info pCopyTelemetryFile: Wrote CV Hkd0Ap+u2k+Iyv73 to ETL C:\ProgramData\Microsoft\Diagnosis\ETLLogs\RbTel-Merge.etl:$ETLUNIQUECVDATA

2020-01-02 01:26:29, Info Copy etl files: source: C:\$WINDOWS.~BT\Sources\Panther\RbTel-Merge1.etl, destination: C:\ProgramData\Microsoft\Diagnosis\ETLLogs\RbTel-Merge1.etl

2020-01-02 01:26:29, Info pCopyTelemetryFile: Wrote CV Hkd0Ap+u2k+Iyv73 to ETL C:\ProgramData\Microsoft\Diagnosis\ETLLogs\RbTel-Merge1.etl:$ETLUNIQUECVDATA

2020-01-02 01:26:29, Info Diagtrack service is running

2020-01-02 01:26:29, Warning Either AlwaysRestartDiagTrack was specified, or ForceUpload failed with error code=0x0, restarting the diagtrack service to upload the etl

2020-01-02 01:26:29, Info Restart Diagtrack service successfully

2020-01-02 01:26:29, Info Delete all etl files because this is an async upload request.

2020-01-02 01:26:29, Info SP Rollback-Online-User submitting watson report synchronously

2020-01-02 01:26:29, Info DIAGER DiagERInitialize:Entry Also Initialized the log

2020-01-02 01:26:29, Info DIAGER IDiagER::IDiagER:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::Initialize:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::Initialize:Entry

2020-01-02 01:26:29, Info DIAGER Consent Value = HKCU\Software\Microsoft\Windows\Windows Error Reporting\Consent!WinSetupDiag02 has been set to 4

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Info Failed to get watson parameter override. Hr=[0x80070002]

2020-01-02 01:26:29, Warning Failed to delete watson parameter overrides. Hr=[0x80070002]

2020-01-02 01:26:29, Info Watson Bucketing Parameters[0] = 1

2020-01-02 01:26:29, Info Watson Bucketing Parameters[1] = 2

2020-01-02 01:26:29, Info Watson Bucketing Parameters[2] = 9

2020-01-02 01:26:29, Info Watson Bucketing Parameters[3] = 1

2020-01-02 01:26:29, Info Watson Bucketing Parameters[4] = 0x0

2020-01-02 01:26:29, Info Watson Bucketing Parameters[5] = 0x50015

2020-01-02 01:26:29, Info Watson Bucketing Parameters[6] = 7601

2020-01-02 01:26:29, Info Watson Bucketing Parameters[7] = win7sp1_gdr

2020-01-02 01:26:29, Info Watson Bucketing Parameters[8] = 18362

2020-01-02 01:26:29, Info Watson Bucketing Parameters[9] = 19h1_release

2020-01-02 01:26:29, Info DIAGER DiagERAddBucketingParameters:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Entry

2020-01-02 01:26:29, Info DIAGER IDiagER::AddBucketingParameters:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=1

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=2

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=9

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=1

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=0x0

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=0x50015

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=7601

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=win7sp1_gdr

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=18362

2020-01-02 01:26:29, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=19h1_release

2020-01-02 01:26:29, Info DIAGER DiagERSetHeader:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::SetHeader:Entry

2020-01-02 01:26:29, Info DIAGER IDiagER::SetHeader:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::SetHeader:Setting header=Microsoft Windows Installation encountered a problem and needs to close. We are sorry for the inconvenience

2020-01-02 01:26:29, Info CDiagnosticsHelper::GetWatsonFilesToAttach: Attaching file C:\$WINDOWS.~BT\Sources\Panther\SetupAct.log

2020-01-02 01:26:29, Info CDiagnosticsHelper::GetWatsonFilesToAttach: Attaching file C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml

2020-01-02 01:26:29, Info CDiagnosticsHelper::GetWatsonFilesToAttach: Attaching file C:\$WINDOWS.~BT\Sources\rollback\setupact.log

2020-01-02 01:26:29, Info DIAGER DiagERAddFiles:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::AddFiles:Entry

2020-01-02 01:26:29, Info DIAGER IDiagER::AddFiles:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\SetupAct.log

2020-01-02 01:26:29, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml

2020-01-02 01:26:29, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\rollback\setupact.log

2020-01-02 01:26:29, Info DIAGER DiagERSubmitEx:Entry

2020-01-02 01:26:29, Info DIAGER CWfpER::Submit:Entry

2020-01-02 01:26:30, Info DIAGER Watson Error Report submitted and Result=1

2020-01-02 01:26:30, Info DIAGER DiagERTerminate:Entry

2020-01-02 01:26:30, Info DIAGER CWfpER::~CWfpER:Entry

2020-01-02 01:26:30, Info DIAGER Consent Value = HKCU\Software\Microsoft\Windows\Windows Error Reporting\Consent!WinSetupDiag02 has been cleaned out

2020-01-02 01:26:30, Info DIAGER IDiagER::~IDiagER:Entry

2020-01-02 01:26:30, Info SP Rollback-Online-User completed successfully.

2020-01-02 01:26:30, Info Persisting diagnostics data to C:\$WINDOWS.~BT\Sources\Diagnostics\diagnostics.dat

2020-01-02 01:26:30, Info Diagnostics data saved successfully

submitted by /u/thereallytallguy
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:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.

 

Files all downloaded but last part of setup failed

There must be a way to temporarily disable Bitdefender, almost all antivirus have this option, take a deeper look into the user help.