Windows 10: Windows 7 to 10 Upgrade is getting stuck at 31%

Discus and support Windows 7 to 10 Upgrade is getting stuck at 31% in Windows 10 Installation and Upgrade to solve the problem; I have tried multiple fixes and nothing is working. Could I please get some insight or reason as to why its getting stuck at 31?... Discussion in 'Windows 10 Installation and Upgrade' started by DarrenBather, Aug 4, 2020.

  1. Windows 7 to 10 Upgrade is getting stuck at 31%


    I have tried multiple fixes and nothing is working. Could I please get some insight or reason as to why its getting stuck at 31?

    :)
     
    DarrenBather, Aug 4, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Aug 4, 2020
    #2
  3. aronchick Win User
    Stuck in Windows 10 Upgrade

    My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

    • Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
    • Attempting to boot the machine itself and getting into "repair/safe mode" using F7
    • Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.

    I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

    Suggestions for next steps?
     
    aronchick, Aug 4, 2020
    #3
  4. Mussels Win User

    Windows 7 to 10 Upgrade is getting stuck at 31%

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Aug 4, 2020
    #4
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Windows 7 to 10 Upgrade is getting stuck at 31%

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