Windows 10: WIndows Activation after Hardware Swap Fiasco

Discus and support WIndows Activation after Hardware Swap Fiasco in Windows 10 Updates and Activation to solve the problem; Changed motherboards on computer using windows 10 pro Windows version was previously a windows 7 forced upgrade to windows 10. Swapped motherboard... Discussion in 'Windows 10 Updates and Activation' started by JMac85, Aug 4, 2019.

  1. JMac85 Win User

    WIndows Activation after Hardware Swap Fiasco


    Changed motherboards on computer using windows 10 pro


    Windows version was previously a windows 7 forced upgrade to windows 10.


    Swapped motherboard and followed activation instructions via virtual assistant and called support as prompted by virtual assistant.


    I've worked through all the scenarios provided by virtual assistant.


    The problem I'm having is with physical phone support. They've hung up on me 3 times.


    When talking with phone support. I've explained to them I do not currently have a physical copy of the original windows 7 key as I have a forced upgrade to window 10 which is a digital key.


    They told me to go on my Microsoft account and delete the computer that the digital key originally attached to even though its the same computer. They said it was causing a conflict with the new motherboard and would not allow installation to complete as Microsoft saw the same KEY in two different places.


    Once I did this. The support member then informed me It would NOT work and I would have to buy a NEW COPY of WINDOWS 10 PRO from the online store.


    This is **** as I've already purchased Windows 7 PRO and was forced by Microsoft to upgrade to windows 10 pro via linked Microsoft account. I just want windows to activate my damn already paid for Windows 10 PRO and they are telling me I need to purchase another copy because I swapped Motherboards due to a failure.


    This is not right Microsoft. Honor your forced upgrades.

    :)
     
    JMac85, Aug 4, 2019
    #1
Thema:

WIndows Activation after Hardware Swap Fiasco

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