Windows 10: Windows Audio Device Graph Isolation - cannot kill this thing!

Hi all,


I just recently bought a new HP Spectre X360 laptop, fully loaded, with Win10.


I'm very frustrated as the Windows Audio Device Graph Isolation process continually starts up and consumes 25% of my CPU (Core i7!). I read many help pages that suggest:

1. To turn off any audio enhancements (which I did)

2. Delete and reload the audio driver (did this twice for the Realtek driver)

3. Scan for viruses (did it...what a surprise, no viruses on a brand new machine).


I also disabled a process called "HD Audio Background Process" from Startup (which seems to have made no difference).

Sometimes the process does not start immediately on startup. It seems to start anytime I use Chrome and/or Youtube. But it never stops once started until I kill the process..

The Audio Device Graph Isolation process continues to rear its ugly head. I'm at my wits end that a very expensive high-spec laptop is crippled by something as old and trivial as an audio driver issue???


I've gotten no help from the HP forums.


Any ideas? I have a week left before my 30 days runs out that I can simply return the whole laptop.


Thanks,

Brad

:)

 

Windows audio device graph isolation problem

Hello,

Windows Audio Device Graph Isolation is an official part of Windows and serves as the primary audio engine in Windows 10. It handles the audio enhancement effects provided by Windows. If you are using any enhancements, we suggest that you disable them and
see if the sounds stops. You may disable your enhancements by following the steps below:

• Right-click the Volume icon in the Taskbar.
• Click Sounds.
• From the Sound window, click the Playback tab, then select the device that you suspect is causing the issue.
• Click Properties.
• On the Enhancements tab, click the Disable all enhancements checkbox.
• Click OK.

 

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Any ideas what is causing this? Any way to stop it? And don't suggest that I not play Freecell during work or my work productivity will drop. Thanks in advance for any help.

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