Windows 10: Windows Audio doesn't work

Audio on my mothers laptop, a Lenovo G770, has stopped working.

It's running Win 10.


The loudspeaker icon in the task bar has a small X.

Troubleshooting doesn't work.

I have tried to reinstall drivers, but no luck.


Apparently the Windows Audio Service can't start.

When I try to restart the service, I get the following error (translated from danish):

The service Windows Audio on the local computer couldn't start.

Error 0x8000005: Access denied


Any ideas?!


Thanks in advance.


/Kasper

:)

 

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