Windows 10: Windows Audio Troubleshooter now opens get help rather than msdt

when I right click now it opens the chat bot get help app can we change this back to windows diagonistic tool?Thanks

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio not working! Need Help!!

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.



Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

Method 2.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I suggest you to go to the below link, select appropriate Windows operating system and download the audio driver and install same.

http://www.asus.com/support/Download/3/580/0/5/0gOdr7OTSYtNTbh2/45/



Hope this helps. Let us know the result.

 

After running Audio troubleshooter error: 'one or more audio service isn't running'

Hi Peter,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you receive the error message: 'one or more audio service isn't running', this might have occurred due to the audio services.

I suggest you to restart the service, set it to automatic and check if it helps.

Step 1: Stop the Windows Audio service.

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Audio service, right click on it and click on
  Stop.
• Restart the computer.

Step 2: Start the service and set it to automatic:

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Audio service, right click on it and click on
  Properties.
• Start the service, set
  Startup type to Automatic.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.