Windows 10: Windows Biometric Device,Hello Face Software

I inadvertently deleted this device on my Dell laptop and I'm wondering if and how can i get it re-installed

:)

 

windows hello face problem...

List of Windows Hello supported Dell Laptops:

 

windows hello face problem...

i have a webcam intergrated on my machine
biometrics service running...

windows hello face gives me this message:
you do not have a camera on this device to use for windows hello face

any ideas?

 

Windows Hello Face Software Device is missing

Device: Surface Pro 6

Specs: i5, 8GB, 128GB

OS: Windows 10 Home

Version: 1809

Build: 17763.475

Windows Hello face recognition stopped working a few days ago. This might be related to an update from Windows Update. Besides that I have no idea what could have caused the issue.

I re-ran Win Update and restarted the device multiple times.

Then I checked the Device Manager. There was a strange entry. A problem with "Biometric devices". I think it had an exclamation mark on it. I uninstalled the Windows Hello Face Software Device. I expected it
to reinstall once I reboot the system and search for hardware changes using the Device Manager. But the entry "Biometric devices" and "Windows Hello Face Software Device" did not reappear.

I tried running the "SurfaceDiagnosticToolkit_SA", installing "SurfacePro6_Win10_17763_1900807_2", turn all cameras off and then on again in the UEFI and tried this:

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1. Open Device manager by typing

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device manager

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in the Cortana/Search field lower left hand corner

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2. Expand System Devices and find the Microsoft IR Camera Front and uninstall byright clicking/pressing and holding (but don't delete the driver when prompted).Then do the same for Surface Camera Windows Hello

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3. restart your Surface twice.

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If this fails to resolve the issue,

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1. Open device manager as above2. Expand System Devices again3. Find the  MICROSOFT IR CAMERA FRONT -4. right click/press and hold and then select  Update Driver5. Select Browse my computer for driver software6. Let me pick from a list of device drivers on my computer7. Microsoft IR camera front and then click or tap NEXT to install the driver8. restart Surface twice.

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Then, go through the process again but select SURFACE CAMERA WINDOWS HELLO andgo through the same steps as above and when you browse your computer, useSurface Camera Windows Hello.  Install as above and restart twice again.
But I can't find the "SURFACE CAMERA WINDOWS HELLO" either.

I'm pretty pissed. Please help.

Sincerely,

Stefan