Windows 10: Windows Blocking Bluetooth Connection

Discus and support Windows Blocking Bluetooth Connection in Windows 10 Installation and Upgrade to solve the problem; I have been trying to get bluetooth to function properly on my device to just pair controllers. Explanation of the issue : The device will stay... Discussion in 'Windows 10 Installation and Upgrade' started by Jessedayz, Jul 7, 2020.

  1. Jessedayz Win User

    Windows Blocking Bluetooth Connection


    I have been trying to get bluetooth to function properly on my device to just pair controllers.


    Explanation of the issue : The device will stay paired, but if I don't aim the controller in a specific direction, it will lag and not have any input. I opened device and printers - tested the analog sticks in calibration and that showed the lag.


    Troubleshooting : Uninstalled Devices + Drivers tried reconnecting again.

    Switched drivers/Reinstalled OS/Updated Bios/Tested Multiple Bluetooth Adapters and Controllers- which all had the same problem. 4.0-5.0


    Contacted Support and the Technician couldn't figure out the problem asked people on reddit and searched the web with no solution.


    I know that Windows is the Issue, because when I installed Linux for the first time I had no Bluetooth issues whatsoever. My range was greatly improved and there was no controller lag.


    So can someone explain what is going on?

    :)
     
    Jessedayz, Jul 7, 2020
    #1

  2. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Jul 7, 2020
    #2
  3. aasim1111 Win User
    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Jul 7, 2020
    #3
  4. Windows Blocking Bluetooth Connection

    WIndows 10 cannot connect to a bluetooth headset.

    Hello Mike,

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your headset and Bluetooth dongle?

    Meanwhile, we suggest that you perform the steps posted on this article
    to resolve Bluetooth connection issues in Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Jul 7, 2020
    #4
Thema:

Windows Blocking Bluetooth Connection

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