Windows 10: Windows blue screen problem

Discus and support Windows blue screen problem in Windows 10 BSOD Crashes and Debugging to solve the problem; My laptop keeps restarting itself from this error i found on Event viewer, it hasnt happened before and its constantly started to happen lately. I dont... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jasondinh, Feb 26, 2021.

  1. JASONDINH
    jasondinh Win User

    Windows blue screen problem


    My laptop keeps restarting itself from this error i found on Event viewer, it hasnt happened before and its constantly started to happen lately. I dont think its from thermal throttling, temps after extended stress tests temps dont go that high, gpu 65-70c cpu max 85c. Does anyone have a solution or potential fix ? The computer has rebooted from a bugcheck. I am mining on nicehash software. my laptop specs are i7-8750h and gtx 1070, i also swapped out the ram.

    The bugcheck was: 0x0000007e 0xffffffffc0000005, 0xfffff80043c849b8, 0xffff9d8c71f4f788, 0xffff9d8c71f4efc0. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 208e5ec6-d89c-46e4-9160-644063670487.

    https://drive.google.com/file/d/1ervjJYHxglq3j7eTF62dCCwuaFj4gHd2/view?usp=sharing

    that is the memory dump zip

    :)
     
    jasondinh, Feb 26, 2021
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Feb 26, 2021
    #2
  3. PHILLIP PIO
    Phillip Pio Win User
    Blue Screen problem

    Hi,

    The issue occurs due to corrupted system file. In order for us to assist you, please answer the questions below:

    • Were there any changes prior to the issue?
    • What is the exact error messages?
    • Can you please provide us the screenshot of the blue screen error?

    To isolate the issue, we suggest to check this article:
    Troubleshoot blue screen errors    . It contains troubleshooting steps pertaining to the issue.

    We look forward to your response.
     
    Phillip Pio, Feb 26, 2021
    #3
  4. REMON ONT
    Remon Ont Win User

    Windows blue screen problem

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Feb 26, 2021
    #4
Thema:

Windows blue screen problem

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