Windows 10: Windows Book 2 - triple external monitor issues

Hello,I use a triple monitor setup with two, 27" Samsungs and a 24" Asus. When individually plugged in they all use the exact resolution 1920x1080 which looks great. when I plug in all three the Asus's resolution craps out to 720x576. I currently have a dock that has everything plugged in. the two Samsungs are plugged via HDMI and the Asus is using a DP from an HDMI adaptor. If I switch the different inputs they have the same result the Asus is always the one that drops. I have updated and reinstalled the driver. I tried changing the resolution and scaling and I still am having issues. I

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External monitor blanking often

Hi,

Please answer these questions to assist you better.

• What is the make and model of your computer and external monitor?
• Have you installed all pending Windows and driver updates?
• Do you get any error message?

I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

Step 1: I would suggest you to check and install any latest Windows Updates available.

• Go to Start and then Settings.
• Click on Update and Recovery.
• Check for updates under
  Windows Updates.
• Restart the system and check if the issue is resolved.

Step 2: Please refer to the following Wiki article created by
Andre Da Costa on How to: Install and Update drivers in Windows 10.

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Do let us know if you still get random black screen in the external monitor. Thank you.

 

How can I connect my Surface Book 2 to two external monitors?

I have a Surface Book 2 (Windows 10) which I want to connect to two external monitors.

In total, I wish to have three screens: 1 x Surface Book screen and 2 x external screens.

I have extended the screens via a USB-C to VGA connector along with a VGA splitter, but this just doubles the external monitor output so that I have a unique screen on the Surface Book 2, and the extension of said screen duplicated across the two external monitors (they both show the same thing).

Which setup (cables, splitters, etc.) do I need to have in order to achieve my desired setup?

I can connect a single VGA monitor to the SB2, but the problem is that there are issues with the resolution in that the monitor's resolution is not 4K-compatible (whereas the SB2's is) and that results in software text rendering much larger than on the SB2's screen, meaning that menu items don't display in full and the software is unusable in that respect.

Naturally, I have attempted numerous resolution/zoom-level combinations, all of which product sub-par results.

Would a USB-C to HDMI converter work when linked up with a HDMI to VGA splitter (so that you can plug 2 x VGAs into it and have them both converted to HDMI simultaneously)?

 

Dell XPS 15.6 Monitor issues

Hi,

Monitors may not work as expected if the driver is not up-to-date. With this said, we suggest that you check if you have the latest drivers installed. In addition, we would like to ask some questions that may help us to isolate the issue.

• Does the external monitor work with your laptop before?
• Have you tried to connect the external monitor to your desktop?
• When did the issue start?
• Were there any changes made to your computer prior to the issue?
• What troubleshooting steps have you done so far?

We're looking forward to your response.