Windows 10: windows camera lost colour

Discus and support windows camera lost colour in Windows 10 Software and Apps to solve the problem; i went on my camera app the other day and it wasnt showing colour? its not fully black and white it has a little hint of green in some places. how do i... Discussion in 'Windows 10 Software and Apps' started by k.els, Sep 9, 2018.

  1. k.els Win User

    windows camera lost colour


    i went on my camera app the other day and it wasnt showing colour? its not fully black and white it has a little hint of green in some places. how do i make my camera normal again??

    :)
     
    k.els, Sep 9, 2018
    #1
  2. Mohammed Yaseer Win User

    Windows 10 update issue - camera

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would require more information to help you better.

    What is the make and model of the camera?

    I would suggest you to make sure the camera is installed properly and listed under Device Manager.

    Follow these steps:

    • Press “Windows key + X” from keyboard.
    • Select “Device Manager” option from the list.
    • Check if the Camera is listed in the devices list.
    If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

    If the camera is listed in the device manager, then perform the following troubleshooting methods:

    Method 1:

    You may try running the Hardware and Device troubleshooter and check if it helps.

    a. Press Windows Key +R, type Control Panel.

    b. Type troubleshooting in the search bar, click on troubleshooting.

    c. Click on Hardware and Sound, click on Hardware and Devices.

    d. Follow the steps from the wizard to run the troubleshooter.

    Method 2:

    If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
    to do if you have problems with an app
    ” to diagnose and fix if the issue is with Camera app.

    Method 3:

    If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

    Follow these steps:

    • Press “Windows key + X” from the keyboard.
    • Select “Device Manager” option.
    • Search for Camera, then right click and select “Uninstall”.
    • Then restart the computer.
    • Download the latest driver from the Manufacturer’s website and install it.
    Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.
     
    Mohammed Yaseer, Sep 9, 2018
    #2
  3. Jordan Dom Win User
    Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, Sep 9, 2018
    #3
  4. dalchina Win User

    windows camera lost colour

    Accent colour from background 'off' + colour lost after resume


    Hi, I'm using the Aerolite theme with Aeroglass, and want a consistent colour for the borders. So I set accent colour from background 'off' and choose the colour. Fine so far.

    Now that's ok if I log off and on.

    But if I sleep or hibernate (not personally *chuckle) and then resume, the colour and setting are lost.

    I noticed that on resuming, the border colour is present until the 'Please wait' screen appears, after which these settings are lost.

    Any ideas? Thanks!
     
    dalchina, Sep 9, 2018
    #4
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