Windows 10: Windows can not resolve DNS issue.

I keep having issues logging into Microsoft Store and Xbox desktop app. Whenever I run diagnostic attempts with windows, I get this response. "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding.". I have already attempted to go onto Google's DNS, but that has not changed the issue.

:)

 

Windows 10 - DNS Resolving Issue

Hello,

I installed Windows 10 about two weeks ago and in the last few days I have had some serious DNS resolving errors with both Chrome and Microsoft Edge. On Chrome I can connect to some websites but Microsoft Edge cant display any webpages.

My desktop is hardwired to my router (router is Linksys 2400 AC Dual Band). My internet provider is Comcast.

I've contacted the ISP and Comcast is not able to resolve the DNS issue, they say they don't have a DNS issue.

The odd part is that the DNS issue only seems to be affecting my Windows 10 computer. My android SG6 (wireless connection) and my Windows 8.1 laptop (wired connection) which connect to the Linksys router have no DNS issues. So I'm pretty confident the
DNS issue does not lie with the router, modem or the ISP.

On my desktop I've configured my internet connection to use the DNS server of 8.8.8.8 and 8.8.4.4. I've also configured my Linksys router to use 8.8.8.8 and 8.8.4.4 for DNS. I've logged into the modem and made sure there were no issues there. (i've also
set the DNS server for IPv6 on my desktop machine and router).

I've tried clearing the DNS cache on my desktop using ipconfig /flushdns

I've tried releasing and renewing IP addresses on the desktop.

I've tried netsh winsock reset via cmd windows on the desktop.

I've tried Dism /Online /Cleanup-Image /RestoreHealth

My network adapter driver is up to date too, and i've tried reinstalling it

Everything works when Windows is rebooted into safe mode with networking.

The odd thing is that programs like Teamviewer, Steam, and Spotify still work on my desktop that require internet. Its only the browsers and Skype that are affected.

I ran a virus scan using Windows Defender and a malware scan using Malware Anitbytes - both scans came back clean.

Nothing i've tried fixes the DNS issue. Neither Chrome or Edge on my desktop are able to pull up webpages. Anyone have any ideas or suggestions? I'm out of ideas.

 

DNS does not resolve for download.microsoft.com

 

Windows 10 - DNS Resolving Issue

Hi Alex,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to perform a System Restore by following the steps provided below:

• In the login screen, hold the “Shift” key and click on power icon and click on
  Restart.
• Click on Troubleshoot>Advanced Options.
• Click on System Restore and follow the prompts to restore the system.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.