Windows 10: Windows cannot find device for reactivation after hardware change, please help.

I purchased windows 10 almost 3 years ago for a PC that I built, I recently upgraded from the AM3 platform to AM4 with a new Ryzen processor, motherboard, RAM etc. Everything loads up find into windows but when I run the activation troubleshooter, which is Microsoft's only method to re-activate with a digital license that I can find, it will not find my desktop. I am logged into the account that has the Windows 10 license and it has my old PC still associated with the account with the old FX-8350 processor. It recognizes the computer/new motherboard on my Microsoft account under devices (My Ryzen 2600x, 16 GB of ram etc.) but when I try to re-activate windows it only shows my Toshiba Satellite Laptop (another registered device also with a Win 10 digital license). I have tried all the pointless troubleshooting in the Microsoft help center, and if I'm being honest Microsoft customer support is absolutely atrocious with all this automated voices and virtual agents. So I turn to the community. How can I get my Windows 10 digital license activated on my new motherboard if the device will not show up in the activation troubleshooter after selected "I have made a hardware change" ?

:)

 

Windows 10 reactivation on hardware changes

Hi Florea,

It is possible that Windows won't be able to identify your computer correctly that is why the operating system is not activated. To address your issue, we suggest that you follow the steps in this
article on how to reactivate your Windows 10 after a hardware change.

Let us know if you need further assistance.

 

win 10 motherboard change, reactivating windows

Hi Famie,

If you are planning to change your motherboard, you will still be able to activate your Windows 10. In Windows 10 version 1607, there is a feature that you can link your Microsoft account to Windows 10 digital license on your device.
This can help you reactivate Windows using the Activation troubleshooter if you make a significant hardware change later, such as replacing the motherboard.

That being said, we suggest that you follow the steps given on this article
to reactivate your Windows 10 after a hardware change.

Let us know if you need further assistance.

If you think this was useful, do not hesitate to "mark it as an answer" to help those are facing the same problem.

 

Can't activate after hardware change

Hi Sullivan,

In Windows 10 (Version 1607 or later), you can link your Microsoft account to the Windows 10 digital license on your device. This can help you reactivate Windows using the Activation troubleshooter if you make a significant hardware
change later, such as replacing the motherboard. To assist you with your concern, we suggest that you follow the steps provided on this
link. The link contains all the necessary information on how to reactive Windows 10 after a hardware
change.

Let us know if you need further assistance.