Windows 10: Windows can't detect some external harddrive

Please help guys..

My win10 can't detect some external harddrive.

- The harddrive is listed in disk drives at device manager, but not detected in windows explorer and disk management.
- I've tried to reinstall or update the disk driver at device manager, but still not work.
- I've tried to disable my antivirus protection while connecting my harddrive.
- The harddrive that is not detected in my laptop, is detected in other PC/laptop.
- As I mentioned above, these problems is not affected to all harddrive, just some of them, that I can't understand.

Can someone help me?

:)

 

usb external harddrive is not detected

Hi,



Thank you for replying.

• Have you allocated drive letter for the external drive?
• Do you get any prompt when you connect the external drive to your PC?
• Is the external device getting detected under disk manager?

You will be able to view the contents of drives if you have allocated a drive name/letter. If you do not allocate a name/letter and if you try to view it on the PC, it will not be visible.



Connect the external device to the PC and follow the steps below to check if the external drive is getting detected:

• Open Run command by pressing Windows Key + R, type
  diskmgmt.msc and press Enter.
• Check if the external device is detected in this window.
• If the device is detected as unallocated, right click on the external drive and select
  New Simple Volume option. Follow the onscreen instructions where-in, in one of the page you will be asked to select a drive letter.
• Assign a drive letter and check if you are able to access the contents of the drive.

Write back to us with the answers to the above questions and status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

usb external harddrive is not detected

Have the same issue. But when I right click the options are grey only PROPERTIES and HELP are available. No drive letter is listed. It shows a white arrow going down inside a red circle next to DISK 1

UNKNOWN

931.51 GB

NOT INITIALIZED with a box next to that w/a black stripped header

 

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