Windows 10: windows can't read disc in drive E

put dvd in drive, window pops up asking what i want to do, click on burn to cd/dvd. window pops up with "files to be written to disc" with desktop.ini already in window (does this file HAVE to be there to burn cd/dvd correctly????), drag what i want to burn to window then go to share, click on burn to dvd. after doing so window pops up telling me windows can't read disc in drive. was working fine about 3 weeks ago then all of a sudden this starts. what do i need to do to get the "cant read" message to stop popping up and and start burning cd/dvds again without having to go through a million other things to do it? have checked drivers and according to windows the best driver is already there.

:)

 

CD/DVD Drive not reading discs


Strange part is why it shows as a Blu-Ray drive. What is D: since it jumps to E: ? Seen other posts like this were ones were not recognized at all after upgrade, but yours is recognized, listed wrong and not reading discs at all.

 

CD/DVD Drive not reading discs

Meaning not on the list when selecting ?

 

Disc for windows 7 to run on windows 10

Hi Jane,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to read the Windows 7 disc and check if it helps.

• Insert Windows 7 disc.
• Press “Windows+E” which will open file explorer.
• There you will find the Windows 7 disc.
• Open the disc and copy the files anywhere on your computer, so that you can access the information from the disc.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.