Windows 10: Windows cloud pc cleaned automatically

Discus and support Windows cloud pc cleaned automatically in Windows 10 Gaming to solve the problem; Hi All, The end user reported an issue, with his Windows Cloud PC files, and the software was removedCleaned everything automatically, this has... Discussion in 'Windows 10 Gaming' started by Somesh Gaikwad, Nov 21, 2023.

  1. Windows cloud pc cleaned automatically


    Hi All, The end user reported an issue, with his Windows Cloud PC files, and the software was removedCleaned everything automatically, this has happened two times I have checked in the Windows Cloud PC portal, and nothing has happened like reprovision or reset.He has 4VCPU 16GB RAM and 128GB SSD. He is using a remote desktop app to connect to the cloud PC.Any idea about this?

    :)
     
    Somesh Gaikwad, Nov 21, 2023
    #1
  2. Vineet_K Win User

    Reset your PC using cloud download fails

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are facing issues in resetting PC using cloud download option



    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the make and model number of your PC?
    • What happens when you select cloud download option for reset?
    • Do you get any error while trying to reset PC using cloud?
    • Do you use Wi-Fi or wired connection for internet?
    • Are you aware of any recent changes on the PC prior to this issue?
    Please provide more information regarding the issue

    Meanwhile, I would suggest you to perform a clean installation of Windows on PC, you can refer the section Clean install of Windows 10 using installation media from the article Reinstall Windows 10

    Note: Performing a clean installation will remove all the applications/programs. Hence before doing that, please backup your important data at least on an external hard disk

    If you are unsure about performing any steps, we do have videos for the same, you can watch the videos and perform the steps.

    Refer: How to Clean Install Windows 10 on a PC Step-by-Step Guide

    Additional information:

    Optimize Windows 10 PC reset using the cloud

    Optimize Windows 10 PC reset using the cloud - Windows Insider



    Let us know how it goes, we would be glad to help you further



    Vineet Kumar

    Microsoft Community – Moderator
     
    Vineet_K, Nov 21, 2023
    #2
  3. Asphalt 8 Airborne cloud data not sync in Windows 10 PC App

    Hi Thimira,

    Thank you for being a part of Windows 10.

    What do you mean by “it was not synced with cloud data. Every time it does not connected”?

    Try the following steps and check if it helps:

    Step 1:

    I suggest you reset the Windows Sockets and check.

    Follow the below steps:

    • Right click on the Start button and click
      Command Prompt (Admin).
    • In the Command Prompt, type the following command, and then press
      ENTER:
    netsh winsock reset

    If the issue persists then follow the below step.

    Step 2:

    I suggest you reset the Windows firewall and check.

    Follow the below steps:

    • Right click on the Start button and click
      Command Prompt (Admin).
    • In the Command Prompt, type the following command, and then press
      ENTER:
    netsh firewall reset

    If the issue persists then follow the below step.

    Step 3:

    I suggest you to disable proxy and check.

    Follow the below steps:

    • Press Windows + R keys from the keyboard.
    • Type inetcpl.cpl and hit Enter.
    • Click the Connections tab, and then click LAN settings.
    • Uncheck mark the Use a proxy server for your LAN check box.
    Hope this information is helpful. Reply with necessary information and we will be happy to help you further.

    Thank you.
     
    Harshavardhan Rathod, Nov 21, 2023
    #3
  4. Windows cloud pc cleaned automatically

    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Nov 21, 2023
    #4
Thema:

Windows cloud pc cleaned automatically

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