Windows 10: Windows computer shuts down when playing or watching videos

Discus and support Windows computer shuts down when playing or watching videos in Windows 10 News to solve the problem; [ATTACH]If your Windows computer turns off when streaming videos or watching YouTube – online or offline, then this article might be helpful for you.... Discussion in 'Windows 10 News' started by WinClub, Mar 14, 2020.

  1. WinClub New Member

    Windows computer shuts down when playing or watching videos

    WinClub, Mar 14, 2020
    #1
  2. huffman Win User

    HDMI how to watch video

    I have been in the hospital for two months (really old also). My windows 10 PC is dedicated primarily to watching videos. It is already setup to watch videos using an HDMI cable (already attached), but I have forgotten how get the video to play from the computer to my big screen tv.

    I know it has to be simple, but I just cannot remember how. I could use a step by step how to.

    Thanks
     
    huffman, Mar 14, 2020
    #2
  3. Junaid_A Win User
    Problem watching videos

    Hi Ara,



    Thank you for writing to Microsoft Community forum.



    To have a better clarity on the issue, respond to the questions listed below:

    • Were any changes made on the computer prior to this issue?
    • Does the issue persist on all sites?
    • Do the downloaded videos play fine?


    Meanwhile you may try the steps listed below and check if it works:

    • Right click on the video you’re watching.
    • Click on ‘Settings’.
    • On the first tab, make sure ‘Enable hardware acceleration’ box is unchecked.


    Regards,
     
    Junaid_A, Mar 14, 2020
    #3
  4. Yaqub K Win User

    Windows computer shuts down when playing or watching videos

    Can't watch videos on Win 10

    Hi,

    Please assist me with the following information related to this issue:

    • Which web browser are you using to watch online videos?
    • Do you receive any error message?
    • What is the make and model of the computer?
    If you are using Internet Explorer to watch online videos, I suggest you to
    follow the steps mentioned in the following link and check:Why won't videos play in Internet Explorer?

    Note: The above mentioned article contains steps to reset IE. Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings in IE are lost and cannot
    be recovered.

    Please reply us with the required information along with the status of the issue to assist you further.
     
    Yaqub K, Mar 14, 2020
    #4
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Windows computer shuts down when playing or watching videos

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