Windows 10: Windows Could Not Find The Recovery Environment

Hello,

This is my first post on here so I'm sorry if its bad.


Anyways, I had an Acer Aspire E1-571 and have had to reset it a couple times due to malware and other things. I have tried to reset my PC this time as I am convinced that I have malware. But when I go to reset my device, it says that "Could not find the recovery environment" I have reset this PC before, as stated above, and have never had this issue before. I don't know what the issue is, as the PC is a laptop, so shouldn't it have the recovery environment already with it? Its never been an issue before. I don't have an install disc anywhere in my house. So I believe there is a file missing or something? Please could someone help me fix this issue?


Thanks.

:)

 

Missing Recovery Environment

Hi Alan,

Here is a link containing several useful suggestions to help you recover Windows 10. Since the error message that you got tells you to insert your Windows installation or recovery media. We suggest the perform the steps listed under
Use a recovery drive to restore or reset your PC or you can also follow the steps under
Use installation media to restore or reset your PC. Please see the link below for more details:

Recovery options in Windows 10.

Regards.

 

Unable to access Windows Recovery Environment normally

Some entries in the bcd for the recovery environment is either corrupted or missing. To fix the problem, you;d need to rebuild the entries for the recovery environment.
Here's the steps:

1. Turn on folder options to show hidden files/folders. Open admin command then type: reagentc /disable
   - This will move 2 files from the recovery partition reagent.xml and winre.wim to C:\windows\system32\recovery
2. If you have the Windows 10 ISO, double click on it to mount to a virtual cd/dvd else If you have the Windows 10 USB then navigate to Sources folder and look for install.esd or install.wim.
3. Use 7-ZIP to open install.esd or install.wim, select and index. eg. 6 then navigate to Windows\system32\recovery. You'd see 2 files: Winre.wim and reagent.xml.
4. Remove everything from C:\windows\system32\recovery (ie. your current winre.win and reagent.xml)
5. Copy the new winre.wim and reagent.xml from the install.esd/install.wim to C:\windows\system32\Recovery
6. From admin command, type: ReAgentc /enable

Reboot to recovery. This will also fix the problem with shutdown /r /o

 

Can't find recovery environment windows 10


Hi guys, good day. I need your help regarding with reseting my laptop. I clone my OS from hdd to ssd using easeUS. after cloning I formatted my hdd since I'm confident that everything is ok. now I can't reset my laptop because of this error. I had tried these steps below but it's not working.
diskpart
select disk 0
list partition
select partition
set id

your help is greatly appreciated.

Many thanks in advance.