Windows 10: windows crash, freeze or hang on black screen

Discus and support windows crash, freeze or hang on black screen in Windows 10 Drivers and Hardware to solve the problem; Hi, i have acer e1-572g under and i installed windows 10 x64, once the windows start updating the issue start with the updatemicro chip driver display... Discussion in 'Windows 10 Drivers and Hardware' started by tameral-rabee, May 12, 2020.

  1. TAMERAL-RABEE
    tameral-rabee Win User

    windows crash, freeze or hang on black screen


    Hi,

    i have acer e1-572g under and i installed windows 10 x64, once the windows start updating the issue start with the updatemicro chip driver display

    The laptop contian amd r7 m265 display card and the windows is not installing the correct driver.

    and when i do it manually by using the DDU to uninstall the driver from windows and installing the updated one from AMD but when i try to install it, it crush, freeze and i force the shutdown, when i turn it on again it will give black screen.


    Please any solution since its common issue ? Windows 10 and drivers !!!

    :)
     
    tameral-rabee, May 12, 2020
    #1
  2. EASY RHINO
    Easy Rhino Win User

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, May 12, 2020
    #2
  3. PEACH1971
    peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, May 12, 2020
    #3
  4. PHILLIP PIO
    Phillip Pio Win User

    windows crash, freeze or hang on black screen

    Windows 10 Freeze / Hang

    Hi,

    We suggest that you follow the troubleshooting steps given by Ramesh.Kumar on this

    thread    . To know more on how to resolved your issue with Windows 10 screen freeze/ hang.

    Feel free to post back if you have other concerns.
     
    Phillip Pio, May 12, 2020
    #4
Thema:

windows crash, freeze or hang on black screen

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