Windows 10: Windows Crash WHEA_UNCORRECTABLE_ERROR 124

Discus and support Windows Crash WHEA_UNCORRECTABLE_ERROR 124 in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been getting recent crashes lately. I have had my computer for about 2+ years. One day I was doing my normal routine of playing games then I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Trainer Cheddar, Mar 27, 2020.

  1. Windows Crash WHEA_UNCORRECTABLE_ERROR 124


    I have been getting recent crashes lately. I have had my computer for about 2+ years.

    One day I was doing my normal routine of playing games then I just got a random bluescreen,

    but ever since then, it has been happening extremely frequently. This has never happened before.


    Specs:

    * IntelR CoreTM i7-7700K CPU @ 4.20GHz

    * 32.0 GB DDR4 2133 MHz Ram * NVIDIA GeForce GTX 1080


    Below is the Minidump file


    ******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************WHEA_UNCORRECTABLE_ERROR 124A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of theWHEA_ERROR_RECORD structure that describes the error conditon.Arguments:Arg1: 0000000000000000, Machine Check ExceptionArg2: ffffdd82db155028, Address of the WHEA_ERROR_RECORD structure.Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.Arg4: 0000000000a00402, Low order 32-bits of the MCi_STATUS value.Debugging Details:------------------fffff8007422a3c8: Unable to get Flags value from nt!KdVersionBlockfffff8007422a3c8: Unable to get Flags value from nt!KdVersionBlockfffff8007422a3c8: Unable to get Flags value from nt!KdVersionBlockfffff8007422a3c8: Unable to get Flags value from nt!KdVersionBlockfffff8007422a3c8: Unable to get Flags value from nt!KdVersionBlockfffff8007422a3c8: Unable to get Flags value from nt!KdVersionBlockfffff8007422a3c8: Unable to get Flags value from nt!KdVersionBlockfffff8007422a3c8: Unable to get Flags value from nt!KdVersionBlock*** WARNING: Unable to verify checksum for win32k.sysKEY_VALUES_STRING: 1 Key : Analysis.CPU.Sec Value: 3 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-AUBVIA3 Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 5 Key : Analysis.Memory.CommitPeak.Mb Value: 71 Key : Analysis.System Value: CreateObject Key : WHEA.MCiStatus.Code Value: 0xb200000000a00402 Key : WHEA.MCiStatus.McaError Value: 0x0402 Key : WHEA.MCiStatus.ModelError Value: 0x00a0 Key : WHEA.MCiStatus.Reserved Value: 0x00000000ADDITIONAL_XML: 1BUGCHECK_CODE: 124BUGCHECK_P1: 0BUGCHECK_P2: ffffdd82db155028BUGCHECK_P3: b2000000BUGCHECK_P4: a00402BLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: SystemSTACK_TEXT: ffffc780`b802cb58 fffff800`73da4ff8 : 00000000`00000124 00000000`00000000 ffffdd82`db155028 00000000`b2000000 : nt!KeBugCheckExffffc780`b802cb60 fffff800`78381920 : ffffdd82`d8de2760 00000000`00000000 ffffdd82`db155028 00000000`00000000 : hal!HalBugCheckSystem+0xd8ffffc780`b802cba0 fffff800`74141092 : ffffdd82`d8de2760 ffffc780`b802cc29 00000000`00000000 ffffdd82`db155028 : PSHED!PshedBugCheckSystem+0x10ffffc780`b802cbd0 fffff800`73da6956 : ffffc780`b802ccf0 00000000`00000001 ffffdd82`d8de27b0 ffffdd82`d8de2760 : nt!WheaReportHwError+0x382ffffc780`b802cc90 fffff800`73da6dea : 00000000`00000010 ffffdd82`d8de27b0 ffffc780`b802ce48 ffffc780`b802d090 : hal!HalpMcaReportError+0x72ffffc780`b802cdf0 fffff800`73da6cc4 : ffffdd82`d8ca8be0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xf2ffffc780`b802ce40 fffff800`73da6f30 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe0ffffc780`b802ce80 fffff800`73da5fd8 : 00000000`00000000 ffffc780`b802d110 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xd4ffffc780`b802ceb0 fffff800`73da71b7 : ffffdd82`d8ca8be0 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpHandleMachineCheck+0x5cffffc780`b802cee0 fffff800`740a4e40 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x37ffffc780`b802cf10 fffff800`73fd13ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x10ffffc780`b802cf40 fffff800`73fd1071 : ffffc780`00000000 fffff800`73fd0fae fffff800`73096180 00000000`00000000 : nt!KxMcheckAbort+0x7affffc780`b802d080 fffff800`7b80138f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x271fffffb85`6b42f6a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x1fMODULE_NAME: GenuineIntelIMAGE_NAME: GenuineIntel.sysSTACK_COMMAND: .thread ; .cxr ; kbFAILURE_BUCKET_ID: 0x124_0_GenuineIntel_BANK0_MSCOD00A0_MCACOD0402_AR_PCC_UC_IMAGE_GenuineIntel.sysOS_VERSION: 10.0.18362.1BUILDLAB_STR: 19h1_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {1666b917-d83e-97f9-bb48-17465dfa8a79}Followup: MachineOwner---------

    :)
     
    Trainer Cheddar, Mar 27, 2020
    #1

  2. WHEA_UNCORRECTABLE_ERROR 124 but no bsod

    Same like this:
    WHEA_UNCORRECTABLE_ERROR 124 but no bsod - Windows 10 Forums

    Code:
    "BUS OBS Error": Observing error. Usually caused by hardware components, Mainboard or chipset drivers.
     
    BSODHunter, Mar 27, 2020
    #2
  3. Nikhar_K Win User
    how to fix WHEA_UNCORRECTABLE_ERROR (124) ???

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I appreciate your effort on this. However, In order to help you with the appropriate troubleshooting steps, we will need the following details:

    • When do you the error message?
    • Which build version and edition of Windows are you using? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.
    • What is the make and model of the computer?

    As per the dump file shared by you, the error seems to be with the Cache of the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

    How to fix WHEA_UNCORRECTABLE_ERROR
    and see if that helps.

    You may also refer the troubleshooting steps in the article
    Troubleshoot blue screen errors
    and see if that helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 27, 2020
    #3
  4. Windows Crash WHEA_UNCORRECTABLE_ERROR 124

    Lot of WHEA_UNCORRECTABLE_ERROR (124) on intel nuc NUC7i3BN and 1809 17763.104

    So, I have been troubleshooting lot of WHEA_UNCORRECTABLE_ERROR (124).

    It ususally happens returning from sleep\hibernate at log in screen. If the nuc is slow to start I can pretty much predict it will bsod.

    the nuc has two banks for memory, and I have 8x2 Gb installed. Tried only upper and lower bank, and it still crashed.

    All the minidumps says :

    WHEA_UNCORRECTABLE_ERROR (124)

    BUGCHECK_STR: 0x124_GenuineIntel

    WIN8_DRIVER_FAULT

    but the process can be different. minidumps

    Any advice? Last step is reinstall before contacting the shop for a replacement

    [table][tr][td]
    [/td][/tr][/table]
     
    mmikeolson, Mar 27, 2020
    #4
Thema:

Windows Crash WHEA_UNCORRECTABLE_ERROR 124

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