Windows 10: windows crashed after Feb. Update. I have blue screen

Discus and support windows crashed after Feb. Update. I have blue screen in Windows 10 Installation and Upgrade to solve the problem; Windows crashed after the last windows update. I have blue screen. I get a message Your PC did not start correctly. I have tried the following... Discussion in 'Windows 10 Installation and Upgrade' started by dhomya, Apr 1, 2020.

  1. dhomya Win User

    windows crashed after Feb. Update. I have blue screen


    Windows crashed after the last windows update. I have blue screen. I get a message Your PC did not start correctly.


    I have tried the following things:


    1. Automatic repair

    2. rollback update

    3. reset the PC


    It has not helped. I need help in bringing the system back. Please provide documentation that I can use to repair my system. I don't have windows 10 media.


    Thanks,

    Avnish Sharma

    :)
     
    dhomya, Apr 1, 2020
    #1
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Apr 1, 2020
    #2
  3. Peer_Sam Win User
    Latest update from Windows has caused blue screen of death?!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    • What is the make and model of the computer?
    • What is the version of Windows 10 installed on the computer?
    • Did you reinstall the update and the application after resetting the computer to factory settings?


    We need crash dumps in order to know what is causing this issue and suggest the appropriate steps to follow.



    We have sent you a private message, please reply to the message along with the crash dumps. Dump files can be found in C:\Windows/Minidump/*.dmp.



    Meanwhile, I suggest to try with the steps mentioned in the article:
    Troubleshoot blue screen errors and see if it works.




    We look forward for your reply.



    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Apr 1, 2020
    #3
  4. Rose Cal Win User

    windows crashed after Feb. Update. I have blue screen

    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 1, 2020
    #4
Thema:

windows crashed after Feb. Update. I have blue screen

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