Windows 10: Windows crashes when entering sleep mode and/or wifi will disable itself on reboot

Discus and support Windows crashes when entering sleep mode and/or wifi will disable itself on reboot in Windows 10 BSOD Crashes and Debugging to solve the problem; So the gist of it is that within the past 2 weeks or so Windows will crash when I close my laptop to enter sleep mode, but only about 50% of the time.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by {alan hunt}, Feb 13, 2020.

  1. Windows crashes when entering sleep mode and/or wifi will disable itself on reboot


    So the gist of it is that within the past 2 weeks or so Windows will crash when I close my laptop to enter sleep mode, but only about 50% of the time. If it doesn't crash then the wifi will be disabled and I can't re-enable it unless I restart my laptop. Again, that's only maybe 50% of the time as well and then sometimes my computer freezes when I try to restart it.


    I've scoured the internet in regards to these issues and have made sure all drivers are up to date and have even installed the ones from HP's website for my exact model of laptop. I've ran the SFC and DISM tools with no permanent fix. I've also troubleshot everything I possible could and messed with all my power settings and reset them back to default, again no permanent luck.


    What logs or data will you need from me to focus in on a potential solution?

    :)
     
    {alan hunt}, Feb 13, 2020
    #1

  2. Sleep mode does not disable on Windows 10

    I have the same issues:

    • I have all the updates.
    • I disabled sleep in every way possible (please don't offer instructions on how to disable sleep...I already did this).
    • After about two minutes of inactivity, the computer enters sleep mode.
    • One way that I found to prevent this from happening is by running Amazon's music app and a playlist. While the playlist is running, the computer doesn't enter sleep mode.
    I know I'm not the only one with this issue and have seen requests for help on various websites. What's frustrating is that the responses typically include the standard instructions for disabling sleep mode, which doesn't work.
     
    Gary A DePaul, Feb 13, 2020
    #2
  3. Persistent Crashing While Sleep Mode - Bug Check

    Hello folks! I'm having a concerning issue with my recently built Windows 10 machine. Below are my system specs, symptoms of issue, steps to reproduce, troubleshooting steps taken, and an attached minidump (MEMORY.DMP).

    System Specs

    CPU: Intel i9 9900k @ 4.7ghz

    Mobo: ASUS ROG Maximus XI Hero (Wi-Fi)

    RAM: 4x8gb Corsair Vengeance RBG DDR4-3600 C18 @ 3200mhz [XMP Profile]

    GPU: EVGA RTX 2080

    All drivers are up to date and verified intact

    Symptoms

    • When attempting to sleep, computer will frequently sleep fine for up to 3-4 hours, waking as normal.
    • However, when gone and set to sleep for 6+hrs, system is off and boots cold.
    • Event Viewer inconclusive, reveals that prior shutdown was unexpected, did not cleanly shut down, and generally indicates a crash.
    • Event Viewer reveals Error Level Event:
      • "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8012126b378, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 7a6ff501-6edc-4660-907b-23ae49f400a1."
    • Specific bugcheck code varies. Most frequently 0x00000133 and 0x00000001.

    Steps to Reproduce

    1. Initiate sleep
    2. Wait several hours (most recent occasion was 7.5hrs)
    3. Attempt to wake, find powered off
    4. Boot cold
    Notably, problem presents regardless of if computer entered sleep from inactivity or if manually set to sleep.

    Troubleshooting Steps Taken

    Steps taken in rough order:

    1. Disable Fastboot in both BIOS and Windows
    2. Disable Hibernate
    3. Check powercfg for wake requests (find none)
    4. Disable all possible wake requestors (notably network wake)
    5. Verify driver integrity and updates
    6. Verify disk and operating system integrity
    7. Verify memory function with memtest86 and other stress testers (Passed with flying colors)
    8. Verify CPU and motherboard function with stress testers (Passed with flying colors)
    9. Disable all overclocking and repeat testing
    So far, none of these troubleshooting steps have resolved the sleep issue.
    I've attached the most recent MEMORY.DMP here
    .

    I'm at wits end. As a layperson I've done all the troubleshooting I can reasonably find recommended. I've been unable to find any additional leads online to try anything else. Please help!
     
    Teamster22, Feb 13, 2020
    #3
  4. Windows crashes when entering sleep mode and/or wifi will disable itself on reboot

    Laptop suddenly crashing when trying to enter sleep mode

    There is in fact an earlier DMP file dated 3 nov which I have uploaded. I think the machine did crash once before but I can’t remember when, it was a one off thing and everything ran perfectly until el 17/11 and now it ALWAYS crashes entering sleep mode.

    Some offica updates came in on the 3nov but nothing for Windows OS or driver is listed.

    I rebooted the machine, logged in, waited a few minutes and then closed the lid to crash the laptop. The HDD appeared to stop working (from its sound) before the fan kicked in at full speed. There was warm air coming out, so It does seem as though the crash
    is something like a driver locking the CPU at 100%. But there is no DMP file.

    I rebooted again and did the same as above only this time instead of closing the lid, I selected sleep from the menu. This time I didn’t hear the HDD stop and its led stayed on as the fan sped up. Still no DMP file.

    In fact, the last DMP file is from the morning of the 19/11 and the machine crashed on the 18/11 and a couple of time son the 19/11 as I tried sleep after running sfc. I can however, hibernate.
     
    GS-toshiba laptop, Feb 13, 2020
    #4
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Windows crashes when entering sleep mode and/or wifi will disable itself on reboot

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