Windows 10: Windows crashes when installing Logitech G Hub or Corsair iCue software

Discus and support Windows crashes when installing Logitech G Hub or Corsair iCue software in Windows 10 BSOD Crashes and Debugging to solve the problem; This morning, Logitech G hub, which was installed and functioning well for months, was no longer opening. I attempted to fix the issue by uninstalling... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JonathanDozois, Nov 23, 2020.

  1. Windows crashes when installing Logitech G Hub or Corsair iCue software


    This morning, Logitech G hub, which was installed and functioning well for months, was no longer opening. I attempted to fix the issue by uninstalling and reinstalling the program. When reinstalling, windows crashed. I repeated this process to the same result.


    Assuming the issue was with G hub, I switched to a corsair mouse and attempted to install Corsair's iCue driver. This also crashed my PC. It seems that the issue is with windows. A search did not seem to turn up anyone else with this issue, but has anyone else had this problem? Not sure what to do to fix it. I was able to install other programs, it seems to be specifically driver software that won't install.

    :)
     
    JonathanDozois, Nov 23, 2020
    #1

  2. Constant Blue Screens Windows 10

    I am having Constant BlueScreens on Windows, first it was USBXHCI.sys related, removed some software related to Corsair iCUE and crashes recently have been getting related to HIDCLASS.sys

    Crosshair VIII Hero (WiFi) Motherboard, latest BIOS and drivers

    Windows 10 Pro fully up to date

    Here are connected USB devices

    NZXT Kraken X73 AIO Liquid Cooler and NZXT Cam Software

    Corsair K95 RGB and Corsair iCUE software

    Logitech G502 Hero and Logitech Software (connected to K95)

    Logitech Desktop Mic

    Focusrite Scarlett Solo 2nd Gen

    Razer Kiyo Webcam (connected via USB extension cable)

    Connected to USB Hub which is connected to USB extension cable

    Logitech Extreme 3D Pro

    Saitek Flight Rudder Pedals

    at one point a Samsung Galaxy S5 that was charging

    I have had crashes with iCue and Logitech Software closed

    USBXHCI.sys

    KMODE_EXCEPTION_NOT_HANDLED

    HIDCLASS.sys

    KMODE_EXCEPTION_NOT_HANDLED

    KERNEL_SECURITY_CHECK_FAILURE

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    mini dumps for all crashes found here https://1drv.ms/u/s!AreYLbFUtxfggUykmZx4sJ9luOQ8?e=7toLz1
     
    ChandlerH1990, Nov 23, 2020
    #2
  3. Chino Win User
    CORSAIR Introduces Their iCUE Unified Software

    CORSAIR , a world leader in PC gaming peripherals and enthusiast components, today announced the early access launch of its new unified software, iCUE. Bringing together the full range of CORSAIR products into a single intuitive interface, iCUE powers everything from CORSAIR keyboards, mice and headsets to fans, coolers and PSUs.

    iCUE users can instantly synchronize RGB lighting across all their compatible CORSAIR products with a single click, monitor system performance from a customizable dashboard, and control hardware temperatures with in-depth fan and pump speed adjustment. At the heart of everything CORSAIR, iCUE offers intelligent control, with unlimited possibilities.

    Windows crashes when installing Logitech G Hub or Corsair iCue software E21xKIDiEn6CTExH_thm.jpg

    Windows crashes when installing Logitech G Hub or Corsair iCue software Jc673Aduv2nM8JTX_thm.jpg

    Windows crashes when installing Logitech G Hub or Corsair iCue software anesD9Y4otivHSCL_thm.jpg


    With industry-leading RGB lighting control, iCUE makes it easier than ever to light up your PC. Synchronize lighting across your whole setup with just one-click, explore dozens of easy to customize lighting presets or dive into multi-layer lighting effects that mesmerize and amaze. From smooth transitions, to dynamic waves and ripples, iCUE's lighting control goes beyond the keyboard to light up your entire setup.

    iCUE offers much more than just lighting customization, with a breakthrough partnership between leading publisher Ubisoft and CORSAIR bringing more than 30 automatic in-game lighting effects to Far Cry 5 . Each effect has been co-developed with a deep level of integration to further immerse players in the world of Hope County, so whether you're exploring, fighting for your life, or just watching the world go by, the lighting of your entire CORSAIR setup will dynamically reflect your actions in-game.

    iCUE also offers incredible control customization, with sophisticated macros and key remaps that change the way you work and play. Every single key or button on compatible CORSAIR keyboards and mice can be remapped or fully re-programmed to give you an in-game advantage or productivity boost. Assign a complex spell combination to a single key press to streamline MMOs or add a multi-function image-editing shortcut to a familiar shortcut to make After Effects easier. With iCUE it's your choice how you control your system, with no online login or account required to save and load profiles.

    For the first time from CORSAIR, iCUE combines peripheral, hardware and system monitoring into one interface, with support for a wide range of CORSAIR CPU coolers, fans, PSUs and DDR4 memory. Controlled from a customizable dashboard that provides an at-a-glance recap of your entire system, it's easy to track hardware temperatures, memory speeds and system loads, all from one place. Users can then easily tie lighting and fan speed profiles to not just system temperatures or loads, but specific programs, powering up cooling for demanding games, spinning down for silence when watching a film, or changing lighting color to warm to high temperatures.

    CORSAIR iCUE launches immediately in Early Access alongside Far Cry 5, allowing gamers to experience in-game lighting effects from the first day the game is available. To celebrate, CORSAIR webstore customers who spend more than $150 on qualifying RGB products will receive a free copy of Far Cry 5. See www.corsair.com/far-cry-5 for full details.
     
    Chino, Nov 23, 2020
    #3
  4. Tommygunn Win User

    Windows crashes when installing Logitech G Hub or Corsair iCue software

    Corsair iCUE Lighting Software Crashed My System.

    I have now received the keyboard and thought I'd give ICue another go. Unfortunately, the problem resurfaced again, twice, even though I had not purposely gone into it but it was running in the background from boot up.

    In addition I received this responce from Corsair customer service, thoughts:
    'Based on what you are describing and the system specs you have provided you encountered the Ryzen version of a BSOD. Unfortunately I cannot offer support for this as this is not a Corsair product issue.'

    Tom.
     
    Tommygunn, Nov 23, 2020
    #4
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Windows crashes when installing Logitech G Hub or Corsair iCue software

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