Windows 10: Windows crashing when in sleep mode

Hi,I am having a problem with windows crashing when I put it in sleep mode.I have already switched out ram, changed sleep settings, changed power settings etc.I now opened a minidump in windbg, but I don't know what driver/file is the problem.Here is the dump:BUGCHECK_CODE: 9fBUGCHECK_P1: 3BUGCHECK_P2: ffffaf0326d60dd0BUGCHECK_P3: fffff3065aa6f750BUGCHECK_P4: ffffaf033702ba60FILE_IN_CAB: 020124-10593-01.dmpDUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage DumpDRVPOWERSTATE_SUBCODE: 3IMAGE_NAME: NdisVirtualBus.sysMODULE_NAME: NdisVirtualBusFAULTING

:)

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

Sleep mode

Hi,

This issue with sleep mode could have happened due to corrupted or outdated drivers. To resolve your issue, we suggest that you update your drivers. You can follow the steps provided in this

article.

If the issue still persists, we also suggest that you change the settings in your Windows 10. You can follow the steps provided in this

article. This will give you steps to shut down, sleep, or hibernate your PC.

Update us with the result so we can further assist you.

 

sleep mode and power options not working on Windows 10

Hi,

Thank you for contacting Microsoft Forums.

For issues with sleep mode and power options follow the steps provided below.

Run the Power troubleshooter and check.

Follow the steps to run the troubleshooter:

• Open Control Panel.
• Type Troubleshooting in search and click
  Troubleshooting.
• Now type Power in the search option.
• Click on Power troubleshooter to run.

I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
drivers in compatibility mode and check.

Hope this helps.