Windows 10: Windows crashing with Blue screen error

Hi Team,


My laptop is crashing with blue screen erorr as "PAGE_FAULT_IN_NONPAGED_AREA ntoskrnl.exe+1c1510" . it is crashing quite fequently and it is stopping me from working. Please find the system info below and the core dump attached for your reference.


System Info:


OS Name Microsoft Windows 10 Home Single Language

Version 10.0.18363 Build 18363

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name SHARIF

System Manufacturer Dell Inc.

System Model Inspiron 7537

System Type x64-based PC

System SKU Inspiron 7537

Processor IntelR CoreTM i7-4500U CPU @ 1.80GHz, 1801 Mhz, 2 Cores, 4 Logical Processors

BIOS Version/Date Dell Inc. A17, 8/21/2019

SMBIOS Version 2.7

Embedded Controller Version 1.07

BIOS Mode UEFI

BaseBoard Manufacturer Dell Inc.

BaseBoard Product 07PF9F

BaseBoard Version A00

Platform Role Mobile

Secure Boot State On

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "10.0.18362.628"

User Name SHARIF\sharif

Time Zone India Standard Time

Installed Physical Memory RAM 8.00 GB

Total Physical Memory 7.90 GB

Available Physical Memory 3.67 GB

Total Virtual Memory 11.8 GB

Available Virtual Memory 6.81 GB

Page File Space 3.88 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/devices detected, Disabled by policy, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes








Thanks,

Sharif.

:)

 

Blue screen crashes

Hi Howard,

We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
To efficiently assist you, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• What troubleshooting steps have you done so far?

Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

If the issue still persists, I recommend that you follow the steps in this
article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
the instructions.

Let us know if you need further assistance.

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.