Windows 10: Windows defender claims malware was quarantined but my accounts were still compromised,...

Discus and support Windows defender claims malware was quarantined but my accounts were still compromised,... in AntiVirus, Firewalls and System Security to solve the problem; i foolishly downloaded a malware, im sure it was a trojan and windows defender quarantined 4 of them. I did all types of scans and they all came out... Discussion in 'AntiVirus, Firewalls and System Security' started by Hector Zavala, Nov 18, 2022.

  1. HECTOR ZAVALA
    Hector Zavala Win User

    Windows defender claims malware was quarantined but my accounts were still compromised,...


    i foolishly downloaded a malware, im sure it was a trojan and windows defender quarantined 4 of them. I did all types of scans and they all came out clear. Over the next few days i noticed my social media accounts were compromised as well as 1 credit card and my amazon account. I changed the passwords to my financial accounts and finishing up the rest of my accounts.I downloaded norton and and also did a scan. I cleared my temporary files in safe mode but now im too scared to sign in to my accounts on my computer.Why did windows defender claim they everything was ok?did the malware only have a

    :)
     
    Hector Zavala, Nov 18, 2022
    #1
  2. MSPLACE
    msplace Win User

    Same malware detected by Win 10 Defender repeatedly & quarantined repeatedly

    This situation is increasingly troubling. For about a month, Win 10 Defender has been notifying me every few days it has detected & removed malware. When I open Defender for details, it lists either Rogue:JS/TechBrolo.A or Rogue:JS/TechBrolo.E and I find
    it hasn't actually removed the malware, but quarantined it. I don't understand what is being done when malware is "quarantined" or why Win 10 doesn't remove it. It is strongly recommended in Defender that I do so, but I have to check the box and click Remove.
    Which I do. I've also scanned offline, done quick scans and one full scan, none of which turned up anything.

    Why is Win 10 quarantining but not removing it? Is there any way of indicating to Defender not to allow any file with string Rogue:JS/TechBrolo in the file name? Defender says it is a Trojan Horse type. Since it is repeatedly directed at my PC and I assume
    sits there until Defender finds and at least quarantines it, am I at risk between Defender scans? Or does "Real Time" protection mean that risk doesn't exist?

    I'm puzzled too at the file name. I would think malware would have innocuous sounding or highly technical seeming names. "Rogue" and "Tech" together ... might just as well name the file LethalMalware.
     
    msplace, Nov 18, 2022
    #2
  3. MEEBERS
    meebers Win User
    Windows Defender claims malware

    Just by starting up I.E., Windows defender claims that it is taking action to clean delete malware. I have ran WD, Malwarebytes etc with no problems. Antisuperspyware claims "Trojan agent/gen-downloader" and adware.dealply/variant claims they were removed. Subsequent runs no longer show those, but I am getting advertisements in the middle of all of the posts on this forum??*Mad Ad by savinshop are everywhere. Ad to install java plug-in everywhere also. Not sure what to do next.
     
    meebers, Nov 18, 2022
    #3
  4. CYBER_DEFEND_TEAM
    Cyber_Defend_Team Win User

    Windows defender claims malware was quarantined but my accounts were still compromised,...

    Remove Malware from Quarantine in Windows Defender

    When items are in Quarantine, you are protected, they couldn't distribute or harm your system and they stay in Quarantine just in case if it was incorrect detection and you want to restore them.

    However, if you select them and click on remove or remove all, they will be removed from Quarantine (NOT just Windows Defender).

    In addition, Windows Defender automatically remove Quarantine items after a while.
     
    Cyber_Defend_Team, Nov 18, 2022
    #4
Thema:

Windows defender claims malware was quarantined but my accounts were still compromised,...

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