Windows 10: Windows Defender Offline Scan no longer working

Greetings,


I recently suspected that my computer may be infected with a virus so I ran both a full system from defender as well as a scan from Malwarbytes and they came up clean. I decided to run an The offline scan as well. It seemed to be working so I walked away and all seemed okay. However, I couldn't find the results so I did some digging and found in the event viewer it had the code 5007 which mentions that something unexpected happened that may have been a result of malware. I found another forum here that mentioned doing the following to make sure there were no corrupted files.



Open Start, type: CMD
Right click CMD
Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : Hit enter after each

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:
Open Start, type: CMD
Right click CMD
Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

I did all these and during that last one it mentioned finding and it mentioned finding and fixing some corruption. I wanted to run the Offline Scan and now it asks if I want to do it and then says it needs permission which I do and then nothing happens. Full system scan seems to be working fine.


I'm not sure where to go from here so any advice would be greatly appreciated. Thank you for any help.

:)

 

Defender Periodic Scanning or Offline Scanning?

That link does suggest it's useful to use Defender offline scanning in addition to periodic scanning and a third party real time anti virus (e.g. Kaspersky).

 

Windows Defender will no longer perform an offline scan

Windows Defender will no longer perform an offline scan

, how can I fix this?

 

offline scan by win defender

Hi,

To further assist you with your concern with Windows Defender, follow the steps below:

• Open the Run window by pressing Window + R button.
• Then type services.msc and hit "Enter".
  
• Look for Windows defender service in the list and right click on it and select start.
• Once Windows defender is opened try to do the offline scan on that window.

Let us know how it goes.