Windows 10: Windows Defender problem

This message shows up at the end of every scan along with the normal message.

"Windows Defender Antivirus scan skipped an item due to exclusion or network scanning settings"


My MO is to do a Defender then Malwearbytes then CCleaner scan at every shut down, as of last Tuesday somewhere around noon I've been getting this message along with the normal scan result -0- threats. I've never messed with anything in Defender or my modem or router, I only run the program.

I noticed there had been an update earlier in the day. I called son-in-law, he looked over, ran scan, tested printer connection then did a search on his phone and said it was a known bug?


My wife runs Defender scans on her laptop and she doesn't get the above message. I assumed if it was a bug introduced during the update and that it was known on the internet that it would have been corrected after a week.


Any help will be greatly appreciated

:)

 

Windows Defender problem

Hi Ernst,

To troubleshoot this issue, we suggest that you check the Windows Defender service if it's running. If you are using a third party spyware/malware program, it may disable the Windows Defender service. To do this, please follow the steps below:

• Press Windows + R key.
• Type services.msc.
• Right-click Windows Defender service and click
  Start.

Let us know the result.

 

window defender

• • • 
      You will want to print these instructions for offline reference -
      

IMPORTANT => DON'T SKIP ANY STEP perform all Steps in one uninterrupted session - If a Step says to reboot
reboot.

Problems starting Windows Defender in Windows 8/8.1/10

Pləase let us know what fixes the problem or if the pяoblem remains.

• • • 
      `~`
      

 

Windows Defender Anitvirus

Hello,

There are multiple reasons why you are having issues, enabling Windows Defender. To assist you with your concern, you can refer to
PrashantKumar96's
Forum Article on how to fix Windows Defender not starting.

We suggest that you try the troubleshooting steps listed there, especially the number six troubleshooting step.

Let us know of the outcome.

Regards.