Windows 10: Windows Defender services stop, Platform folder EMPTY, updates KB4052623 and KB2267602 give...

Discus and support Windows Defender services stop, Platform folder EMPTY, updates KB4052623 and KB2267602 give... in AntiVirus, Firewalls and System Security to solve the problem; I cannot install Windows Defender Platform update KB4052623 and another package KB2267602. After downloading, I get the error 0x80070643. I tried... Discussion in 'AntiVirus, Firewalls and System Security' started by R496VY, May 22, 2020.

  1. R496VY Win User

    Windows Defender services stop, Platform folder EMPTY, updates KB4052623 and KB2267602 give...


    I cannot install Windows Defender Platform update KB4052623 and another package KB2267602. After downloading, I get the error 0x80070643.

    I tried everything from THIS thread, as well as all the common techniques restart etc. I tried wureset from wureset.com, and also the Windows Update MiniTool. I tried downloading KB4052623 from the Microsoft Update Catalog, and since it gives no indication about which of the 3 files is suitable for me, I tried all three. One said it is not for my platform, the other two did not do anything.


    After starting Windows, 3 out of the 4 Windows Defender services are running. "Sense" is not running, and I cannot start it. In the Services manager, I can see that the WdNisSvc and Sense are set to Manual, and I cannot change them even with Administrator rights. Then after a few minutes or if I try to install the Platform update both WdNisSvc and WinDefend processes stop, and the Windows Defender icon gives a red cross. It is impossible to restart, clicking on the button does nothing.


    What's the most interesting is that I have the same problem on a laptop and a PC. I installed Win10 on them 1-2 months ago, and they all started doing this after a few weeks. The Windows Defender "sample" updates install just fine, only the platform updates fail. I checked and the "Platform" folder is EMPTY on both computers I heard people complaining about 50GB of files there, mine has none.


    What's the ideal setting for those 4 services and how can I change them? How can I manually install these updates? How can I repair just the installation of Windows Defender and not the whole OS?

    :)
     
    R496VY, May 22, 2020
    #1

  2. Windows Defender Platform update KB4052623 Error 0x80070643

    I just installed 4.18.2001.10 via Windows Update MiniTool. Then, I installed 4.18.2003.8 via VBScript. Both were successful. Give it a go.


    Windows Defender services stop, Platform folder EMPTY, updates KB4052623 and KB2267602 give... [​IMG]
     
    Matthew Wai, May 22, 2020
    #2
  3. Juans Win User
    Windows Defender Platform update KB4052623 Error 0x80070643

    Hi, how can I do? Thanks
     
    Juans, May 22, 2020
    #3
  4. SIMONUF Win User

    Windows Defender services stop, Platform folder EMPTY, updates KB4052623 and KB2267602 give...

    There were problems installing some updates

    These are the 2 errors occur today's update:

    • Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.261.127.0) - Error 0x80070643
    • Update for Windows Defender antimalware platform - KB4052623 (Version 4.12.17007.18011) - Error 0x80070643

    May you help me?

    Thank you in advance
     
    SIMONUF, May 22, 2020
    #4
Thema:

Windows Defender services stop, Platform folder EMPTY, updates KB4052623 and KB2267602 give...

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