Windows 10: Windows Defender Unable to Remove Trojan: Win32/Detplock virus

Dear Team,

I am using Windows 10 with all the latest updates for Windows Defender. Windows Defender suddenly showing a message Threats Found. When I am opening the defender it is showing the virus name as Trojan: Win 32/Detplock virus. I am trying to remove it from the defender. It is getting removed but the message is still showing in regular intervals. Please help.

:)

 

Windows Defender Unable to Remove Trojan: Win32/Detplock virus

Dear Team,

I am using Windows 10 with all the latest updates for Windows Defender. Windows Defender suddenly showing a message Threats Found. When I am opening the defender it is showing the virus name as Trojan: Win 32/Detplock virus. I am trying to remove it from
the defender. It is getting removed but the message is still showing in regular intervals. Please help.

Regards,

Pallabi Mitra

 

Windows Defender Unable to Remove Trojan: Win32/Detplock virus

https://www.microsoft.com/en-us/wds...opedia-description?Name=Trojan:Win32/Detplock Not
much information about this malware detection. Defender should quarantine the malware file and render it harmless.



Any new browser extensions or programs in startup that need to be disabled/removed?



Suggest empty temporary internet files, restart the computer, manually update Defender to get the latest definitions and run a Quick Scan with Windows Defender.



You may want to reset your browsers.

Reset Internet Explorer to default settings (Step-by-Step Guide)

Reset Google Chrome to default settings (Complete Guide)

Reset Mozilla Firefox to default settings (Step-by-Step Guide)

http://www.howtogeek.com/237527/how-to-reset-microsoft-edge-in-windows-10/





If the detection continues tell us the complete path to the malware file that shows in Defender’s “history.”



You might want to send a copy of the file to Virus Total for analysis: https://www.virustotal.com/



Also suggest you run two or more of the following scanners: List
of Malware Removal Tools



Please advise further in this thread if you cannot resolve this issue.



Regards…



http://blog.emsisoft.com/2015/01/27/top-10-ways-pups-sneak-onto-your-computer-and-how-to-avoid-them/

 

Windows Defender Unable to Remove Trojan: Win32/Detplock virus

So the detection is still occurring after you reset your browsers?

Reposting - - -

If the detection continues tell us the complete path to the malware file that shows in Defender’s “history.” What is the path to the malware file? We’d like to know the exact location of the
file.

You might want to send a copy of the file to Virus Total for analysis: https://www.virustotal.com/ What
were the results from Virus Total? What other antivirus programs detected malware in the file – perhaps you need to use one of those scanners on your computer? And - if other scanners did not detect malware in the file then this might be a false detection.

Also suggest you run two or more of the following scanners: List
of Malware Removal Tools What scanners did you run?