Windows 10: Windows Defender Virus and Threat Protection stuck on Getting protection info

Discus and support Windows Defender Virus and Threat Protection stuck on Getting protection info in Windows 10 Software and Apps to solve the problem; I have no idea why I got this error since I just repaired my pc and haven’t download any third party anti viruses. Please help!!!... Discussion in 'Windows 10 Software and Apps' started by Ahmed_974, Nov 25, 2022.

  1. Ahmed_974 Win User

    Windows Defender Virus and Threat Protection stuck on Getting protection info


    I have no idea why I got this error since I just repaired my pc and haven’t download any third party anti viruses. Please help!!!

    :)
     
    Ahmed_974, Nov 25, 2022
    #1

  2. Virus and threat protection stuck on getting protection info

    my virus and threat protection is off and i need to turn it on when i click it it just says getting protection info and

    never loads is there any

    fix for this?
     
    RejectedCape38, Nov 25, 2022
    #2
  3. Cannot turn on Windows Defender virus protection

    I had the same sort of symptoms. In the Windows Security Center, under Virus and threat protection, it said "Your virus & threat protection is managed by your organization."


    Windows Defender Virus and Threat Protection stuck on Getting protection info wm5Jc.png


    I note you mentioned the Registry Keys under HKLM/SOFTWARE/Microsoft/Windows Defender. Nice spotting, but it seems like there is another key that is causing the problem for some users.

    Steps to a solution:

    1. Press the Windows key and type "regedit"
    2. On the regedit icon that appears, right-click and select Run as Administrator.
    3. Navigate to the folder located at HKLM\SOFTWARE\Policies\Microsoft\Windows Defender (You can paste this into the address box at the top of the window, or navigate manually using the side directory structure)
    4. In this folder, there are probably two keys. Right-click and Delete the DisableAntiSpyware key.
    5. Exit regedit, and return to the Windows Defender settings screen (refresh it if necessary). Windows Defender should have the scan options available and working.

    Solution adapted from here, with a much more detailed solution here.
     
    MechtEngineer, Nov 25, 2022
    #3
  4. imwhomim Win User

    Windows Defender Virus and Threat Protection stuck on Getting protection info

    Virus and Threat protection

    NOTICE: After, installing 1909 update, Windows Defender, Virus and Threat protection, is / was "OFF". IS this common? Is this a bug? NO MESSAGE appeared in my Notification Area.. ONLY, by chance, did I notice, and turn it back on. I'd suggest.. AT
    ALL TIMES.. 'WHENEVER' MY virus protection is turned off.. BY DEFAULT... I 'SHOULD' BE NOTIFIED! YOUR thoughts on this?
     
    imwhomim, Nov 25, 2022
    #4
Thema:

Windows Defender Virus and Threat Protection stuck on Getting protection info

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