Windows 10: Windows Defender will not remove or quarantine a threat that is over 30 days old

Discus and support Windows Defender will not remove or quarantine a threat that is over 30 days old in AntiVirus, Firewalls and System Security to solve the problem; On 1 July 2020 Windows Defender claimed to have detected a low rated threat called PUA.Win32.DownloadSponsor but Windows Defender will not remove or... Discussion in 'AntiVirus, Firewalls and System Security' started by caughtintheact, Aug 1, 2020.

  1. CAUGHTINTHEACT
    caughtintheact Win User

    Windows Defender will not remove or quarantine a threat that is over 30 days old


    On 1 July 2020 Windows Defender claimed to have detected a low rated threat called

    PUA.Win32.DownloadSponsor
    but Windows Defender will not remove or quarantine it and is still detecting the threat although I am unable to find it on my computer. Windows Defender also says:


    Affected items:

    containerfile: G:\Downloads\unipdf1.4.exe

    file: G:\Downloads\unipdf1.4.exe->[lowcase_mzpe]


    I have rigorously searched my computer and have been unable to find any file with that name. I have no idea what [lowcase_mzpe] means.

    I have tried some of the Trend Micro approaches https://www.trendmicro.com/vinfo/my/threat-encyclopedia/malware/pua.win32.downloadsponsor.ap to get rid of the file but they do not work. I have also scanned with HitmanPro, Malwarebytes, SuperAntispyware, and the EMSI Emergency kit, but none of them even detect it.


    Does anyone know how to get rid of the problem?

    :)
     
    caughtintheact, Aug 1, 2020
    #1
  2. GREGINMICH
    GreginMich Win User

    quarantined threats

    In the Windows Defender Security Center, the Quarantined Threats list on the Scan History page corresponds to the Quarantined Items page in the classic UI, and that list will display any items that have actually been quarantined,
    as well as provide the options to remove or restore any of those items – as we can see in this screenshot:


    Windows Defender will not remove or quarantine a threat that is over 30 days old 8686d27f-54f5-439d-8412-be1278a2a283?upload=true.png


    You can either click on the Remove all button or click on a down arrow in order to display the option buttons for an individual threat. But remember that the recommended action can sometimes be wrong when a harmless file is quarantined
    by mistake (a false positive), and that's the reason why threats are quarantined rather than removed automatically. The items in the Quarantine could be safely left there indefinitely; but they'll be automatically removed after 90 days, by default.

    The number of days that the item is kept in the Quarantine can be reconfigured with this preference setting:

    -QuarantinePurgeItemsAfterDelay

    Specifies the number of days to keep items in the Quarantine folder. If you specify a value of zero for this parameter, items stay in the Quarantine folder indefinitely.

    https://docs.microsoft.com/en-us/powershell/module/defender/set-mppreference?view=win10-ps

    For example, to have quarantined items automatically removed after just a week, run this command at the Administrator PowerShell prompt:

    Set-MpPreference -QuarantinePurgeItemsAfterDelay 7
     
    GreginMich, Aug 1, 2020
    #2
  3. BREE
    Bree Win User
    How do I remove quarantined threats

    It does say under 'Quarantined threats' that "Quarantined threats have been isolated and prevented from running on your device. They will be periodically removed". It could just be that by now they have been automatically removed. It's a possibility as your detections were a few days ago on the 5th. My test was less than 24 hours ago so the quarantined file has not (yet) been automatically removed.

    Just reassurance that it's working as designed.
     
    Bree, Aug 1, 2020
    #3
  4. CRAWDADDY1999
    Crawdaddy1999 Win User

    Windows Defender will not remove or quarantine a threat that is over 30 days old

    Windows Defender is missing Restore Button for Quarantined Threats

    It wasn't listed under "Quarantined Threats", but was listed in "See full history" as quarantined. It has been about 2 hours
    and now it is listed under "Quarantined Threats" which now shows the Restore or Delete options. Something must be causing
    a delay in listing the quarantined file under "Quarantined Threats" after they have been found and quarantined by Defender.
     
    Crawdaddy1999, Aug 1, 2020
    #4
Thema:

Windows Defender will not remove or quarantine a threat that is over 30 days old

Loading...

  1. Windows Defender will not remove or quarantine a threat that is over 30 days old - Similar Threads - Defender remove quarantine

  2. Windows Defender cannot remove or quarantine threat.

    in AntiVirus, Firewalls and System Security
    Windows Defender cannot remove or quarantine threat.: Before 3 days i tried to update my Nvidia Drivers and afted succesfull download my Windows Defender found threat:Detected:Trojan:Win32/Ravadon.EStatus: ActiveAffected items:file: C:\ProgramData\NVIDIA...

  3. Windows Defender cannot remove or quarantine a threat.

    in AntiVirus, Firewalls and System Security
    Windows Defender cannot remove or quarantine a threat.: Yesterday I downloaded a file and my Windows Defender found HackTool:Win32/Keygen theath and when I gave the option to remove or quarantine it does nothnig. The path of the threat C:\PROGRAMS\PcWonderland.com_uTorrent_Pro_3\Crack\Pro\msimg32.dll does not exist as I deleted...

  4. Windows Defender keeps identifying and removing this threat over and over:...

    in AntiVirus, Firewalls and System Security
    Windows Defender keeps identifying and removing this threat over and over:...: Every few minutes this gets flagged, Windows Defender quarantines it and then it comes back again. It says: AFFECTED ITEMS: file: C:\Users\[USERNAME]\AppData\Local\Apple Inc\CloudKit\iCloudDrive\MMCS\tmpm-0x0000000000000001 and file:...

  5. Unable to remove or quarantine Virus Threat

    in AntiVirus, Firewalls and System Security
    Unable to remove or quarantine Virus Threat: Ran a virus scan with defend and 3 threats were detected, however when I went to have them removed nothing happened, tried to quarantine them and again nothing happened any suggestions on how to eliminate these threats. The threats are PUA:Win32/SweetIM PUA:Win32/Visicom...

  6. Windows Defender finds Threats but doesn't remove/quarantine a PUA and a Virus

    in AntiVirus, Firewalls and System Security
    Windows Defender finds Threats but doesn't remove/quarantine a PUA and a Virus: When I find a PUA and a virus and try to do ether Remove or Quarantine it just says "We are taking action but THEN THE RESULTS COME IN AND THE PUA Potential Unwanted App AND THE VIRUS DOESN'T GO AWAY. here is the detailed information about the virus and PUA Potential Unwanted...

  7. Quarantine Threats in Windows Defender

    in AntiVirus, Firewalls and System Security
    Quarantine Threats in Windows Defender: I am new to windows 10. I have windows defender. It shows threats were quarantined. I need to know where to go from there. When I click on threat quarantined it asks do you allow changes to this device. [Original Title: windows defender]...

  8. Quarantined Threat in StartupCheckLibrary.dll (Windows Defender)

    in AntiVirus, Firewalls and System Security
    Quarantined Threat in StartupCheckLibrary.dll (Windows Defender): Hello, My PC has recently quarantined a threat, which appears in "Quarantined Items" but the message it gives me implies otherwise. It is below: [ATTACH] The only action available is to "allow" it, which I clearly do not want to let it. There is no option to permanently...

  9. No option to delete threats in Windows Defender quarantine.

    in AntiVirus, Firewalls and System Security
    No option to delete threats in Windows Defender quarantine.: I am not given the option to delete threats in Windows Defender quarantine, please can you tell why or how can I do it... Thank you. https://answers.microsoft.com/en-us/protect/forum/all/no-option-to-delete-threats-in-windows-defender/ed24a858-9a02-4d5f-97b1-ab003fe1ec5f

  10. Remove Quarantined Threats History

    in AntiVirus, Firewalls and System Security
    Remove Quarantined Threats History: Why can't I remove all quarantined threats and clear all history at once in windows 10? [Original Title: Quarantined Threats] https://answers.microsoft.com/en-us/protect/forum/all/remove-quarantined-threats-history/4022cd4c-482f-439b-b40e-af125d0ccbfc

Users found this page by searching for:

  1. windows defender can not quarantine or remove

    ,

  2. Windows defender not removing quarantine