Windows 10: Windows doesn't recognize my laptop's fingerprint sensor.

Discus and support Windows doesn't recognize my laptop's fingerprint sensor. in Windows Hello & Lockscreen to solve the problem; Hello, I just bought a used HP elitebook 840 G2 which has a fingerprint sensor, I tried to link it to windows hello but couldn't. Tried to check if... Discussion in 'Windows Hello & Lockscreen' started by YassirEl Hachimi, Dec 25, 2019.

  1. YASSIREL HACHIMI
    YassirEl Hachimi Win User

    Windows doesn't recognize my laptop's fingerprint sensor.


    Hello,

    I just bought a used HP elitebook 840 G2 which has a fingerprint sensor, I tried to link it to windows hello but couldn't. Tried to check if my fingerprint sensor drivers are up to date but couldn't even find one so I installed it from the windows website. Now that I installed it I still can't find it on my drivers list and windows hello still can't detect a fingerprint sensor on my laptop. Happy holidays and merry christmas to everyone.

    :)
     
    YassirEl Hachimi, Dec 25, 2019
    #1
  2. MYNN
    Mynn Win User

    Problems with the fingerprint sensor

    My ASUS zenbook UX431F's fingerprint sensor is not working. The problem started out as me not being able to log in using my fingerprint so i deleted it and added my fingerprint again which solved the problem for awhile. However, now i am unable to even
    add another one as it keeps showing up as "The device is unable to recognize your fingerprint. Please clean your sensor.". Even after cleaning it i am unable to use the function. Is this a problem with the software or am i supposed to bring my laptop in for
    maintenance. I got my laptop less than a year ago so it is relatively new.
     
    Mynn, Dec 25, 2019
    #2
  3. DERRYIP
    derryip Win User
    fingerprint sensor

    good day,

    hello i want to ask, most of new laptop now has fingerprint sensor but it only function to login using windows hello. can i use the fingerprint sensor to something more like to keep password or to lock folder ? if it can how to use it?
     
    derryip, Dec 25, 2019
    #3
  4. JULESYOUKNOW
    JulesYouknow Win User

    Windows doesn't recognize my laptop's fingerprint sensor.

    Fingerprint Sensor

    Where is the fingerprint sensor on a Lenovo Yoga 520 laptop please?
     
    JulesYouknow, Dec 25, 2019
    #4
Thema:

Windows doesn't recognize my laptop's fingerprint sensor.

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