Windows 10: Windows doesn’t start after signon. Only command prompt appears

Discus and support Windows doesn’t start after signon. Only command prompt appears in Windows 10 Customization to solve the problem; Any startup help https://answers.microsoft.com/en-us/windows/forum/all/windows-doesnt-start-after-signon-only-command/d0aa1eb3-ce51-4bc3-b3d6-8b5f7481d76a Discussion in 'Windows 10 Customization' started by DavidHeverin, Jun 30, 2020.

  1. Windows doesn’t start after signon. Only command prompt appears


    Any startup help

    :)
     
    DavidHeverin, Jun 30, 2020
    #1
  2. cwtech Win User

    command prompt will not open in safe mode with command prompt

    Would I just follow the same steps within safe mode after hooking up to the other system?
     
    cwtech, Jun 30, 2020
    #2
  3. Bree Win User
    Installation media boots to command prompt

    I've just booted from known working install media to see exactly what it does when booting. The sequence of events is...

    1. Windows logo on a black screen
    2. circling dots appear beneath the logo
    3. light blue 'Please wait' screen with circling dots
    4. a command prompt window (very briefly)
    5. the initial Setup page appears

    Do you see steps 1-3? If so, it appears you have stopped at step 4, suggesting that something on the disc cannot be read.

    Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

    If not, make new install media with Microsoft's Media Creation Tool, either as a bootable USB, on an ISO that you can burn to another disc. At Step 8 in Option One of this tutorial you can choose between making a USB or an ISO.

    Download Windows 10 ISO File
     
  4. Windows doesn’t start after signon. Only command prompt appears

    Windows 10 Taskbar Frozen, Limited Command Prompt Access

    Hi Vestii,



    Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.



    I would suggest you to try with the methods below and check if it helps.

    Method 1: DISM

    I suggest you to try the following steps:


    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

    • In command prompt, type the following commands and press Enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth


    • Close the command prompt and restart the PC and check if it works.


    Method 2:

    Also, I would suggest you to perform a clean boot and check.

    Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.



    How to perform a clean boot in Windows

    http://support.microsoft.com/kb/929135



    Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting".



    Hope this helps. If you face any issues with Windows, do get back to us. We will be happy to assist you.
     
    ThofikhAhamad, Jun 30, 2020
    #4
Thema:

Windows doesn’t start after signon. Only command prompt appears

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