Windows 10: Windows drops internet when idle

Discus and support Windows drops internet when idle in Windows 10 Network and Sharing to solve the problem; Recently, my laptop drops internet connection if idle for more than a few minutes. In the notification area internet still shows as connected, but... Discussion in 'Windows 10 Network and Sharing' started by wrkeen, Feb 15, 2020.

  1. wrkeen Win User

    Windows drops internet when idle


    Recently, my laptop drops internet connection if idle for more than a few minutes.

    In the notification area internet still shows as connected, but Microsoft Edge will not open pages show no internet message and extensions are dropped.


    All I have to do to "reconnect" is to restart the laptop.


    This Dell laptop connects wirelessly to WiFi and Ethernet.


    Does this sound familiar to anyone? Could there be a setting set wrong or some sort of WiFi/Ethernet conflict or adapter problem?

    :)
     
    wrkeen, Feb 15, 2020
    #1
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Feb 15, 2020
    #2
  3. ps957 Win User
    After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

    Hi,

    Thank you for your reply. My answers are interleaved with your questions.

    • In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?
    Multiple browsers: Chrome, Explorer, Firefox

    • Do you get any error message?
      • In Chrome, I get "ERR_EMPTY_RESPONSE" as the error message
    • Have you installed all pending Windows updates?
      • Yes. It is continuously getting updated.
    • Do you face connection fluctuation in Ethernet connection?
      • No. The internet connection is a solid 40Mb downlink. The same problem occurs when I'm hooked to a different internet service provider.
    • Is the issue specific to any particular website?
      • No, it occurs when I'm accessing multiple web sites. It is not related to any web site.

    I suggest you to try connecting to Ethernet connection and check if face same issue.

    The problem occurs when I'm using wired ethernet, an internal wifi card, or an external wifi usb dongle.

    Also install all pending Windows updates I.

    I just checked it . It is up to date.

    Further you can refer the link below and follow the troubleshooting steps suggested.

    I'm not going to spend time on these other steps, since as I mentioned it occurs on multiple browsers, and it is not tied to Internet Explorer or Microsoft Edge, unless you give me a good reason to do so.

    Thank you.

     
    ps957, Feb 15, 2020
    #3
  4. Geethu B Win User

    Windows drops internet when idle

    unable to drag and drop files into website on Internet Explorer 11

    Hi Cristy,

    Thank you for contacting Microsoft Community. I understand that you are unable to drag and drop files into website on Internet Explorer 11.
    I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:


    • Incorrect Internet Explorer settings.

    • Some browser add-ons.
    Try the steps listed here:

    Method 1:

    I suggest you to disable add-ons and check if it helps.

    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11

    Method 2:

    If the issue persists, I suggest you to reset Internet Explorer settings and check if it helps.

    Change or reset Internet Explorer settings

    http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

    Disclaimer: Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons
    in the future, they must be reinstalled.

    Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.
     
    Geethu B, Feb 15, 2020
    #4
Thema:

Windows drops internet when idle

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