Windows 10: Windows DVD-Player

Discus and support Windows DVD-Player in Microsoft Windows 10 Store to solve the problem; I bought Windows DVD-Player and I am able to hear the sound of my DVD but I cannot see the movie. The Player only shows a black screen.... Discussion in 'Microsoft Windows 10 Store' started by AnnegretSchimpf, Jun 8, 2021.

  1. Windows DVD-Player


    I bought Windows DVD-Player and I am able to hear the sound of my DVD but I cannot see the movie. The Player only shows a black screen.

    :)
     
    AnnegretSchimpf, Jun 8, 2021
    #1

  2. DVD player

    Hi Richard,

    Thank you for using Windows 10.

    Your title suggests issue with DVD Player and body of the message you've mentioned about Media Player. I would require more information to assist you better:

    • What is the exact issue are you facing?
    • Are you facing issue with Media Player or DVD Player?
    I would like to inform you that Media player is in-built and it should present in Windows 10. If you're facing issue with DVD Player, I would suggest you to go through the following link and see if that helps:

    DVD playback options for Windows

    Hope it helps. Let us know if you need more information and we'll be glad to assist you.
     
    Navneet Anand, Jun 8, 2021
    #2
  3. HTC
    HTC Win User
    Burned DVD's Work in SOME players

    In that case, it is possible the problem is with the blu ray player not supporting DVD+R disks.

    Suggest you check to make sure: it's possible you can overcome this problem by simply burning DVD-R instead of DVD+R. Check your blu ray compatibility list first.
     
  4. Windows DVD-Player

    Windows DVD Player FUBAR

    Hi,

    Thank you for posting your query on Microsoft community.

    In order to assist you better could you please confirm whether you're using the Windows 10 DVD player App or Windows Media Player (DVD).

    I suggest you to update the drivers from the Device Manager and see if this helps. Follow the steps below to do the same:

    • Press Windows key + X key and click Device Manager.
    • Expand the DVD/CD ROM Drives.
    • Right-click on the mentioned drive and click on Properties.
    • Go to Drivers Tab and click on Update.
    • Restart the computer and check.


    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Andria Maria Mendez, Jun 8, 2021
    #4
Thema:

Windows DVD-Player

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