Windows 10: WIndows Email-Please fix "Please update your credentials for the account *** message"

Discus and support WIndows Email-Please fix "Please update your credentials for the account *** message" in Windows 10 Software and Apps to solve the problem; Windows Mail repeatedly displays the message "Please update your credentials for the account *** Email address is removed for privacy ***." How do I... Discussion in 'Windows 10 Software and Apps' started by Fan Club, Oct 3, 2019.

  1. Fan Club Win User

    WIndows Email-Please fix "Please update your credentials for the account *** message"


    Windows Mail repeatedly displays the message "Please update your credentials for the account *** Email address is removed for privacy ***."


    How do I make this messages go away! I have Emailed the above address from my outlook account and answered it from my Gmail account. I don't have a problem receiving the Emails from my Gmail and never did.

    :)
     
    Fan Club, Oct 3, 2019
    #1
  2. Rose W Win User

    Your Microsoft account needs you to sign in again-recent credentials


    The 'recent credentials sign in' message popped up in my laptop action centre.
    Nothing had been changed.
    So I signed into my Ms Account to the credential section.
    The email address in the drop down list was not current. The address was changed Jan 2015 and gmail has been in use on the laptop since that date. So my choice was to click on 'nothing applies' and do the next steps.
    The sign in required an alternate email address. Fortunately I have one handy. This security routine has a 30 day wait period.
    Now I have found the tutorial 37536 illustrating deleting extra accounts but I don't think I can do this because the security section is not available for 30 days. I had no idea this control panel item was available but only the tutorial informed what could be done with this data.
    It is amazing that 1.5 yr has gone by and the old email is still in there as a credential. I suppose after 30 days I can delete the hurontel address. I found it odd that the old email address was on the drop down list for a contact. Its a dead end address.
    Now that I have made the credential 'visit' can I assume the hurontel address is gone from MS records and I can delete it in the control panel credential section and not have to sign back into the MSAccount credential section because the correct address is listed?

    WIndows Email-Please fix "Please update your credentials for the account *** message" [​IMG]
     
    Rose W, Oct 3, 2019
    #2
  3. newtekie1 Win User
    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Oct 3, 2019
    #3
  4. WIndows Email-Please fix "Please update your credentials for the account *** message"

    Error: "Click here to enter your most recent credential. Your Microsoft account needs you to sign in again" on Windows 10

    Hi Irish,

    Do not worry we will help you with this issue.

    I suggest you to follow the below steps and check if it helps.

    Step 1: I suggest you disable the third-party anti-virus software.

    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If
    you have to temporarily disable it to install other software, you should re-enable it as soon as you are done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    If the issue persists, I suggest you to uninstall the third-party anti-virus software.

    Step 2: Change the settings in Windows Credentials.

    • Press Windows + X, click on Control Panel.
    • Click on the Credential Manager icon.
    • Select Windows Credentials at the top right in Credential Manager.
    • Under the Generic Credentials section, look for the listed
      MicrosoftAccount:user= (Email address)
      credential for your Microsoft account.
    • Expand open the MicrosoftAccount:user=(Email address)
      credential for your Microsoft account, and click/tap on Remove.
    • Click on Yes to confirm.
    • Sign out from the current user account, sign in and check with the status of this issue.

    Hope it helps. Get back to us with an updated status of verifying the user account credentials for further assistance.

    Thank you.
     
    Deepika Gowda, Oct 3, 2019
    #4
Thema:

WIndows Email-Please fix "Please update your credentials for the account *** message"

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