Windows 10: Windows endless restart

Hey there,

I have a PC laptop that is having an endless restart issue.

Details: The laptop screen shows the initial screensaver/login page picture and says restarting next to the loading symbol. The mousepad still controls the mouse on the screen. This endless restart hasnt ended yet

What Ive tried:

All the keyboard keys are unresponsive, so the ctrl+alt+del and power buttons are ineffective.

The battery is not easily removeable and the screen goes to sleep after several minutes of inactivity. This means the laptop will not run iut of battery any time soon.


Any suggestions are appreciated :-/

:)

 

Windows 10 endless loop reboot

Hi,

• Have you checked if the hard disk is set as first boot device in the BIOS?
• Which version of Windows is installed on the computer?
• What did the HP supported suggested you to fix the issue?

I suggest you to follow the steps provided in the following article and check if it helps.

Windows 10 endless loop reboot

If the issue persists, please get back to us with the more information about the interaction with HP support and the outcome of the issue.

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.