Windows 10: Windows Explore Suddenly Started To Crash Constantly

Here are the error reports, 3 with in 45 mins.SourceWindows ExplorerSummaryStopped workingDate‎3/‎13/‎2025 8:46 PMStatusReport sentDescriptionFaulting Application Path: C:\Windows\explorer.exeProblem signatureProblem Event Name: APPCRASHApplication Name: Explorer.EXEApplication Version: 10.0.26100.3380Application Timestamp: 8a8491e1Fault Module Name: MicrosoftGraphRecentItemsManager.dllFault Module Version: 2125.3900.0.0Fault Module Timestamp: 67a6aaa1Exception Code: c0000005Exception Offse

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Windows explorer crashing

Hi,

I am having the same problem as the OP in this thread.
Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

Thanks in advance.

 

File Explorer constantly crashing on my laptop ever since upgrade to 8.1

hi Mike,

Thank you for posting in Microsoft Community and being part of Windows 10.

As per the description I understand your concern that File Explorer crashes when you try to access it on Windows 10 operating system. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Were you able to see any error code/ error message when File Explorer crashes?
• Have you check if this issue persists on Safe mode with Networking as well?

Try few of the below troubleshooting steps to diagnose what is causing the issue.

Method 1: I suggest you to remove the external drivers and drive the below troubleshooting steps.

Step 1: I suggest you to remove all the external devices except mouse and keyboard, restart the computer and try accessing File Explorer.

This will let us know if there are any corrupted System apart from external drivers causing this issue.

Step 2: End the Windows Explorer process and create the new one.

• Press Ctrl+Shift+Esc, under Process
  tab, search for Windows Explorer.
• Right click on it and click on End task.
• Click on File in the Task Manager
  at top left corner of the window and select Run new task.
• Type explorer.exe and click on Ok.

Method 2: Boot the device in Safe mode with Networking and perform Clean boot if the issue persists.

Step 1: I suggest you to boot the computer in Safe mode with Networking, access File Explorer and check if the issue persists.

This will let us know if there are any Windows System files causing this issue as Safe mode will boot with minimal set of drivers and not all services will be enabled.

Refer: Start your PC in safe mode in Windows 10


If the issue persists in Safe mode,

Step 2: I suggest you to perform Clean boot
to avoid any third party software conflict.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

(Applies to Windows 10 as well)

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Follow the below steps to place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Hope it helps. Kindly get back to us with an updated status of this issue for further assistance.

 

Windows Explorer crashes and thumbnails problem

Hi, I hope you can help me.
Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.