Windows 10: Windows Explorer crash/restarting

Discus and support Windows Explorer crash/restarting in Windows 10 Support to solve the problem; For a few weeks now I've had issues with windows explorer crashing/restarting every hour, sometimes more. When ever i check event view it always shows.... Discussion in 'Windows 10 Support' started by NerdRage, May 17, 2020.

  1. NerdRage Win User

    Windows Explorer crash/restarting


    For a few weeks now I've had issues with windows explorer crashing/restarting every hour, sometimes more. When ever i check event view it always shows. Did a fresh install today to see if it would stopped but it happened again right after I installed Intel Chipset drivers. ( could of just been bad timing).

    I'm running Win 10 Version 2004 Build 19041.264


    Faulting application name: Explorer.EXE, version: 10.0.19041.264, time stamp: 0x4595555c
    Faulting module name: ntdll.dll, version: 10.0.19041.207, time stamp: 0xcad89ab4
    Exception code: 0xc0000374
    Fault offset: 0x00000000000fdec9
    Faulting process id: 0x10e8
    Faulting application start time: 0x01d62ca9999ab22c
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: e15c8d68-daeb-459b-b57e-581bc5c5bed5
    Faulting package full name:
    Faulting package-relative application ID:

    :)
     
    NerdRage, May 17, 2020
    #1
  2. Anne Ros Win User

    Windows Explorer Crash

    Thank you for your reply. If the above steps did not work, let's try another workaround. You can try restarting your Windows Explorer from the Task Manager and see if it will resolve the issue. Follow the steps below:

    • Open Task Manager.
    • Click the drop-down arrow beside More details.
    • Under Processes tab, look for Windows Explorer from the list.
    • Select Windows Explorer, right-click on it and select Restart.

    After doing so, open Windows Explorer and see if it will crash again.

    Let us know if you need further assistance.
     
    Anne Ros, May 17, 2020
    #2
  3. Harvy Win User
    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, May 17, 2020
    #3
  4. jsmin Win User

    Windows Explorer crash/restarting

    Windows Explorer crashes and thumbnails problem

    Hi, I hope you can help me.
    Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.
     
    jsmin, May 17, 2020
    #4
Thema:

Windows Explorer crash/restarting

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