Windows 10: Windows Explorer crashes (and restarts) after waking up from sleep eve

Discus and support Windows Explorer crashes (and restarts) after waking up from sleep eve in Windows 10 Support to solve the problem; Hello! Windows Explorer crashes on my desktop every time I wake the PC from sleep. It starts up again after 2-3 seconds, but some of my taskbar... Discussion in 'Windows 10 Support' started by olat, Oct 18, 2020.

  1. OLAT
    olat Win User

    Windows Explorer crashes (and restarts) after waking up from sleep eve


    Hello!

    Windows Explorer crashes on my desktop every time I wake the PC from sleep.

    It starts up again after 2-3 seconds, but some of my taskbar icons disappear (like FX Sound Enhancer, AMD Adrenaline etc.).

    I am not sure if this started happening after an update or not, but as far as I can remember, there have not been any major Windows updates on my PC recently.

    I've attached my PC specs, but please let me know if I can provide any further information, since this has been driving me insane for some time now.
    I've tried sfc /scannow, chkdsk, reinstalling my Video drivers (since they were the only ones I actually updated in the last couple of months, which is when this started happening to me).

    Operating System
    Windows 10 Pro 64-bit Version 10.0.18363 Build 18363
    CPU
    AMD Ryzen 7 3700X53 C
    Matisse 7nm Technology
    RAM
    16.0GB Dual-Channel Unknown @ 1599MHz (16-18-18-36)
    Motherboard
    Micro-Star International Co. Ltd B450 TOMAHAWK MAX (MS-7C02) (AM4)28 C
    Graphics
    27GL650F ([email protected])
    LG TV ([email protected])
    8192MB ATI Radeon RX 580 Series (XFX Pine Group)52 C
    Storage
    298GB Western Digital WDC WD3200AAKS-75L9A0 (SATA )30 C
    223GB SSD (SATA (SSD))17 C
    1863GB Seagate ST2000DM008-2FR102 (SATA (SSD))30 C
    Optical Drives
    ELBY CLONEDRIVE SCSI CdRom Device
    Audio
    DFX Audio Enhancer

    Please let me know if I can provide anything else!

    Thanks!

    :)
     
    olat, Oct 18, 2020
    #1
  2. EESHWAR KUMAR
    Eeshwar Kumar Win User

    wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Oct 18, 2020
    #2
  3. CHADI
    Chadi Win User
    Constant Crashing & Sleep Wake Issues

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363
    Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0


    First Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.
    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    Second Problem:constantly crashing, blue screen of death.

    Last info from Diagnostic Data Viewer:

    Antimalware Service Executable

    Description
    Faulting Application Path: C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2001.10-0\MsMpEng.exe
    Creation Time: 3/14/2020 1:39:54 PM
    Problem: MpTelemetry
    Status: Report sent

    Problem signature
    Problem Event Name: MpTelemetry
    Problem Signature 01: unspecified
    Problem Signature 02: HardeningTelemetry
    Problem Signature 03: HardeningTelemetryDisableAS
    Problem Signature 04: 4.18.2001.10
    Problem Signature 05: unspecified
    Problem Signature 06: unspecified
    Problem Signature 07: unspecified

    Extra information about the problem
    Bucket ID: fdb8de8b2cbae82736f81cfce42d2152 (1655104735544156498)


    Windows Explorer crashes (and restarts) after waking up from sleep eve [​IMG]

    Windows Explorer crashes (and restarts) after waking up from sleep eve [​IMG]

    Windows Explorer crashes (and restarts) after waking up from sleep eve [​IMG]

    Windows Explorer crashes (and restarts) after waking up from sleep eve [​IMG]

    Windows Explorer crashes (and restarts) after waking up from sleep eve [​IMG]
     
    Chadi, Oct 18, 2020
    #3
  4. JANEANE CRU
    Janeane Cru Win User

    Windows Explorer crashes (and restarts) after waking up from sleep eve

    Sleep / Wake Function, malfunctions after waking

    Hi,

    Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

    • What is the exact issue that you are experiencing?
    • Did you notice any recent system changes prior to this issue?
    • Have you encountered any error message?
    • What troubleshooting steps have you done so far?

    If you are having issues waking your PC from sleep, we suggest running the
    Power troubleshooter     as an initial troubleshooting. Kindly follow these steps:

    • Click on Start.
    • Type Troubleshoot, and then press Enter.
    • Under Find and fix other problems, click on Power.
    • Click on Run the troubleshooter button.
    • Follow the onscreen guide.

    We will wait for your response.
     
    Janeane Cru, Oct 18, 2020
    #4
Thema:

Windows Explorer crashes (and restarts) after waking up from sleep eve

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